Senior Site Reliability Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of enhancing the reliability, availability, and performance of essential production services across the Runware platform.

• Develop and refine our reliability methodologies, which include SLIs, SLOs, alerting mechanisms, observability, and production-readiness criteria.

• Analyze intricate production challenges within distributed systems, APIs, networking, queues, databases, and GPU-supported workloads, while participating in our engineering on-call rotation.

• Lead and engage in incident analyses and Root Cause Analyses (RCAs), transforming recurring failure patterns into sustainable engineering enhancements.

• Minimize operational toil through automation, automated remediation, and advancements in deployment safety, recovery, and system resilience.

• Collaborate closely with Engineering and DevOps teams on capacity planning, performance optimization, scaling, and architectural upgrades as the platform expands.

⛳️ Requirements

• Possess significant experience managing and troubleshooting production systems at scale in an SRE, Production Engineering, Platform Engineering, or a related role.

• Have a solid understanding of distributed systems and be adept at debugging across applications, databases, queues, containers, networking, and infrastructure.

• Experience in designing and managing observability frameworks utilizing metrics, logs, and distributed tracing.

• Familiar with SRE principles including SLIs, SLOs, error budgets, capacity planning, incident management, and reducing operational toil.

• Proficient in Kubernetes, containers, Infrastructure as Code (IaC), and automated deployment practices, with the capability to write software and automation using languages such as Python, Go, or PHP.

• Exhibit strong ownership of production issues and be comfortable participating in an engineering on-call rotation, managing problems from initial investigation to long-term solutions.

• Bonus:

• Experience in operating high-throughput or low-latency APIs and distributed systems.

• Familiarity with bare-metal infrastructure, GPU environments, or AI and machine learning workloads.

• Experience with RabbitMQ or other distributed messaging and queuing systems.

• Experience with MySQL, Redis, ClickHouse, or similar production data systems.

• Knowledge of global traffic management, load balancing, CDN platforms, and hybrid infrastructure environments.

• Experience in building automated scaling, capacity management, or self-healing systems.

🏝️ Benefits

• Generous paid time off – including vacation, sick days, and public holidays.

• Meaningful stock options – participate in the growth you help create.

• Remote-first environment – work from home wherever we can hire you.

• Flexible hours – manage your schedule around core collaboration times.

• Family leave – paid maternity, paternity, and caregiver leave.

• Company retreats – biannual gatherings in inspiring locations.