Senior Site Reliability Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Drive the transformation of Upsun’s cloud application platform from conventional cloud operations to a proactive, automation-centric SRE model.

• Take ownership of vital engineering workstreams aimed at enhancing reliability, scalability, and operational efficiency across multi-cloud setups.

• Collaborate with engineering, product, and platform teams to integrate reliability and performance into the software delivery lifecycle.

• Identify architectural bottlenecks and promote infrastructure-as-code methodologies.

• Set up observability standards to ensure long-term system stability and uptime.

• Design monitoring, alerting, and logging systems utilizing Prometheus, Grafana, and ELK Stack.

• Create actionable SLIs/SLOs that align with key business metrics.

• Develop and implement robust automated infrastructure and workflows using Terraform and Ansible across AWS, GCP, and Azure.

• Enhance CI/CD pipeline architectures for rapid, secure, zero-downtime releases.

• Lead high-priority incident triage and facilitate blameless post-mortems.

• Apply preventative measures to strengthen system resilience.

• Collaborate with product and software engineering teams to integrate SRE practices into product roadmaps.

• Detect performance bottlenecks and assess technologies like eBPF and container orchestration.

• Participate in a four-week rotation balancing engineering and operations through hands-on troubleshooting and engineering innovation.

• Be on-call one week every 4–5 weeks, from 02:00–10:00 UTC, which includes a weekend shift.

⛳️ Requirements

• A minimum of 5 years of experience in Site Reliability Engineering, Cloud Operations, or DevOps.

• Demonstrated experience in ensuring reliability for production platforms at scale.

• Strong expertise in Go or Python for developing custom automation tools, custom controllers, or SRE platform components.

• Advanced hands-on knowledge of Linux operating system internals, kernel parameters, networking protocols, performance profiling, and system troubleshooting.

• In-depth expertise with AWS, GCP, Azure, or OpenStack.

• Experience with custom tools developed around cloud SDKs.

• Familiarity with declarative infrastructure tools like Terraform.

• Proven capability to foresee operational risks, make architectural trade-offs, and lead technical infrastructure initiatives with minimal supervision.

• Exceptional cross-functional communication skills and a history of building alignment while promoting an inclusive engineering culture.

• Must be legally authorized to work in Western Australia; visa sponsorship is not available.

• A successful background check is required.

• Bonus: experience with custom-built orchestration, edge, storage, and operational tools.

• Bonus: experience with Docker and managing production Kubernetes clusters or containerized deployment architectures.

• Bonus: familiarity with PaaS architectures or developer-facing cloud platforms.

🏝️ Benefits

• Flexible PTO.

• Company stock options.

• Professional development budget.

• Office equipment budget.

• Wellness budget.

• Annual team gatherings.

• Internet reimbursement.

• Inclusive parental leave.

• Remote work travel program.

• Flexible, open, and inclusive work environment.

• Accommodations available during the hiring process.