Senior Services Manager – Steam Turbine CSM

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact for designated customers.

• Engage in meaningful technical conversations with customers throughout the ITO (Inquiry to Order) phases.

• Proactively assess customer requirements and devise solutions that align with business objectives.

• Create detailed, customer-focused scopes of work customized to equipment types and service necessities.

• Construct comprehensive project schedules that are man-loaded and based on clearly defined scopes.

• Generate precise job cost estimates based on thorough scheduling and resource planning.

• Oversee complete outage planning from start to finish.

• Collaborate effectively with members of the Local Customer Team (LCT) across various functions.

• Utilize a profound understanding of EHS and quality risks associated with each scope of work.

• Actively engage in Daily Management meetings and team discussions.

⛳️ Requirements

• Bachelor’s Degree from an accredited institution in Engineering.

• A background as a Mechanical TFA (Technical Field Advisor) or Outage Manager is highly preferred.

• Proficient knowledge of Steam Power equipment, systems, and outage work scopes.

• Familiarity with GE Vernova tools, applications, and processes for quoting, planning, execution, and project closeout.

• Proven ability to develop scopes of work, man-loaded schedules, and accurate job cost estimates.

• Strong understanding of EHS standards and quality requirements within field service environments.

🏝️ Benefits

• Medical

• Dental

• Vision

• Prescription drug coverage

• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource

• Access to the Employee Assistance Program, offering 24/7 confidential assessment, counseling, and referral services

• GE Vernova Retirement Savings Plan

• 401(k) savings opportunity with company matching contributions and retirement contributions

• Access to Fidelity resources and financial planning consultants

• Tuition assistance

• Adoption assistance

• Paid parental leave

• Disability benefits

• Life insurance

• 12 paid holidays

• Permissive time off