Senior ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the design, development, and execution of intricate ServiceNow solutions across various modules (such as ITSM, HRSD, CMDB, and Custom Applications) to support federal clients.

• Convert business requirements and technical specifications into scalable, secure, and efficient ServiceNow configurations and custom developments.

• Create and maintain scripts (including Business Rules, Script Includes, and Client Scripts), integrations (REST/SOAP APIs), and UI components within the ServiceNow platform.

• Work in collaboration with architects, analysts, and stakeholders to ensure that technical solutions are in alignment with agency mission objectives and federal compliance standards.

• Supervise and participate in unit testing, debugging, and performance tuning to guarantee high-quality, reliable code.

• Act as a technical mentor and peer reviewer for junior developers, sharing industry best practices and ensuring compliance with coding standards.

• Engage in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives, while contributing to technical documentation and knowledge sharing.

• Facilitate ongoing optimization by suggesting platform enhancements, process automation opportunities, and roadmap improvements based on ServiceNow capabilities and federal agency requirements.

⛳️ Requirements

• U.S. Citizenship is mandatory.

• Active Public Trust clearance or the capability to obtain one.

• ITIL Foundations Certification.

• ServiceNow Application Developer Certification.

• ServiceNow Implementation Specialist Certification.

• Bachelor’s degree (or equivalent experience) in Business, Information Systems, Computer Science, or a related field.

• 5+ years of experience in the implementation, administration, configuration, and/or development of an ITSM tool.

• 4+ years of experience in ServiceNow development, including scripting, tool configuration, design work, technical configuration, and deployment; candidates must demonstrate the ability to develop on the ServiceNow platform, including the creation and/or customization of core applications.

• 5+ years of experience working with or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML, or HTML5.

• Ability to generate detailed documentation.

🏝️ Benefits

• 15 PTO days.

• 11 paid holidays.

• Medical Insurance.

• Dental Insurance.

• Vision Insurance.

• Short Term and Long Term Disability coverage with 100% premium support.

• 401k Program with Bravium matching 100% of up to 4% of salary.

• Training Program.

• Employee Assistance Program.

• Maternity Leave.

• Paternity Leave.

• Annual performance bonuses.

• Referral bonus.

• Flexible work arrangements.

• Access to a comprehensive training and professional development program.

• Employee Assistance Program (EAP) for mental health and wellness support.