Senior ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, configure, and sustain ServiceNow applications, workflows, and platform functionalities.

• Implement and oversee Service Request workflows and Service Catalog offerings.

• Create and maintain integrations between ServiceNow and various enterprise platforms.

• Develop and enhance workflow automation and orchestration within ServiceNow.

• Configure and tailor ServiceNow applications, forms, user interfaces, and automation logic.

• Produce dashboards, reports, and operational metrics within the ServiceNow environment.

• Collaborate with infrastructure, cybersecurity, and platform engineering teams.

• Assist with platform lifecycle activities, including testing, release management, and deployment.

• Provide production support and resolve issues for the ServiceNow platform.

• Document system configurations, updates, and operational procedures.

• Assist in the implementation of AI-enabled capabilities within ServiceNow.

⛳️ Requirements

• A minimum of 8–10 years of experience in enterprise IT development or engineering roles.

• At least 4 years of hands-on experience in ServiceNow development.

• Extensive experience in developing and maintaining ServiceNow ITSM capabilities.

• Proven experience in implementing ServiceNow Service Desk and IT Operations Management (ITOM).

• Familiarity with Splunk Enterprise or Splunk Enterprise Security for log analysis.

• Experience in integrating ServiceNow with enterprise monitoring, security, and operational tools using REST APIs, XML, or JSON-based integrations.

• Strong knowledge of enterprise IT architecture, networking concepts, and security operations environments.

• Experience supporting environments that align with government compliance frameworks.

• Knowledge of AI-enabled automation within ServiceNow is preferred but not mandatory.

• 8+ years of experience in enterprise IT development, platform engineering, or automation roles.

• ServiceNow Certified System Administrator (CSA) certification is preferred.

• Familiarity with ServiceNow AI and automation capabilities is preferred.

🏝️ Benefits

• Clearance - Must be a US Citizen and able to pass drug screening, background investigation, and obtain Public Trust.