Senior Service Sales Executive

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Establish new business connections with end-user clients while formulating a business case to leverage Carrier Commercial Service and Aftermarket for their facility services and replacement projects.

• Engage with end-user decision-makers, including C-Level executives, VPs of Operations, and Directors of Facilities, as well as Engineering professionals.

• Responsible for nurturing and expanding relationships within assigned existing client accounts while also developing new customer connections.

• Serve as a trusted advisor to customers across their enterprises within the Healthcare sector.

• Prepare and negotiate intricate sales contracts with a diverse range of accounts.

• Collaborate with field sales and service team members, as well as operations, branch, and regional leadership as necessary.

• Maintain effective interactions with Field Management to support their business growth objectives.

• Work directly with building owners to enhance system reliability, reduce energy consumption, and improve the indoor environment.

• Support and coordinate with the owners' Group Purchasing Organization (GPO) partner, leveraging these relationships.

• Develop and implement strategic sales initiatives to position Carrier as the preferred supplier and secure targeted partnerships in a competitive landscape.

• Manage existing Carrier Healthcare account relationships to optimize service and aftermarket sales.

• Conduct thorough needs assessments, develop and coordinate sales proposals and estimates, and deliver presentations.

• Collaborate with operations, finance, legal, and various internal and external resources as needed to facilitate sales and negotiate satisfactory contracts.

• Prepare detailed and accurate sales activity reports, forecast reports, Salesforce updates, and track expenses.

• Engage in civic and professional organizations to build a network of contacts to help achieve sales targets.

• Collaborate with solutions partners to bundle services and expand Carrier's involvement in opportunities.

• Participate in activities such as bids, trade shows, and customer relationship management.

• Represent the company’s broader interests and cultivate business relationships to enhance sales business development performance in alignment with the company’s mission, purpose, and strategy.

• Collect and analyze market data to engage current and prospective customers.

• Support existing customer relationships and travel as necessary (estimated 45-50% travel).

• Operate independently with minimal oversight from management.

• Mentor and review the work of field-level professionals.

⛳️ Requirements

• High school diploma or GED.

• Over 5 years of experience in HVAC Service Sales and/or Healthcare System Solution Sales.

• Valid Driver’s License.

• Ability to travel up to 25% domestically.

• Bachelor’s degree in engineering, business, or a related field (preferred).

• Advanced knowledge of the Healthcare markets (preferred).

• Understanding of GPOs (Group Purchasing Organizations) and their interaction with healthcare systems (IDNs) (preferred).

• Requires a high level of technical and financial expertise to effectively and independently assist field offices in selling Carrier Commercial equipment and service (preferred).

• Related professional certifications are preferred (preferred).

• Requires a strong level of technical and sales expertise to effectively and independently support field offices in selling Carrier Commercial equipment and service (preferred).

• Ability to work independently as well as part of a team.

• Excellent written and verbal communication skills, with the ability to engage with both external customers and internal teams across sales, engineering, manufacturing, and marketing.

• Strong sense of urgency, self-initiative, dedication, and ownership.

• Exceptional follow-up and follow-through skills.

• Highly organized with strong attention to detail and the ability to prioritize tasks effectively.

• Unwavering commitment to customer service.

• Proficient in Microsoft Office (Excel, Word, and PowerPoint).

• Ability to coordinate with internal stakeholders across multiple organizational channels.

🏝️ Benefits

• Health Care Benefits: Medical, Dental, Vision.

• Wellness incentives.

• Retirement Benefits.

• Time off and Leave: Paid vacation days (up to 15 days); paid sick days (up to 5 days); paid personal leave (up to 5 days); paid holidays (up to 13 days); birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation.

• Disability: Short-term and long-term disability.

• Life Insurance and Accidental Death and Dismemberment.

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account.

• Tuition Assistance.