Senior SC Business Process Architect

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as a strategic and trusted advisor for customers assessing TraceLink's Supply Chain Agentic Business Process solutions.

• Lead discovery sessions to analyze customers' comprehensive supply chain processes and systems.

• Design Agentic Business Process solutions that align with customers' Agentic Supply Chain Operating Model and Operating System.

• Provide customized demonstrations, solution presentations, technical workshops, and responses to RFPs and RFIs.

• Assist customers in adopting TraceLink's OPUS Platform, OPUS Agents, Agentic Control Tower, and Agentic Business Network.

• Collaborate with Track & Trace Sales and Architect teams for customers engaging in both journeys.

• Work alongside Sales Executives to manage customer journeys and identify, map, and enhance supply chain processes.

• Facilitate structured discovery sessions and map supply chain planning, execution, and orchestration processes.

• Support Customer Operational Reviews, Executive Business Reviews, commercial planning sessions, and strategic account assessments.

• Create customer-specific future-state roadmaps aimed at reducing manual supply chain touchpoints.

• Prepare and conduct interactive solution workshops and demonstrations.

• Align TraceLink capabilities with operational and financial outcomes while developing executive business cases with Value Engineering.

• Offer subject matter expertise on Supply Chain Agentic Business Processes and address complex technical inquiries.

• Communicate customer feedback and challenges to Product Management, the Center of Excellence, and Professional Services.

• Identify commercial, operational, competitive, and customer health risks.

• Ensure technical accuracy throughout the sales process and contribute to complex RFPs and RFIs.

• Collaborate on closing strategies, manage the Agentic Accelerator Program, support MEDDPICC-based qualification, and ensure precise scoping.

⛳️ Requirements

• 5+ years of experience in a client-facing role that combines technical presales and strategic consulting, such as Business Process Architecture, Solution Consulting, Implementation Services, or Supply Chain Consulting, within Enterprise SaaS, life sciences, or supply chain sectors.

• Proven expertise in consultative and business value selling methodologies.

• Exceptional verbal and written communication abilities, capable of presenting business and technical topics to all organizational levels.

• Strong technical troubleshooting and problem-solving capabilities.

• Familiarity with cloud hosting architecture.

• A demonstrated history of sales success, technical proficiency, and customer satisfaction.

• A collaborative team player.

• Innovative mindset to explore expansion opportunities within Supply Chain ABP and Track & Trace.

• Willingness to travel up to 35%.

• Preferred: experience in life sciences, healthcare, supply chain, ERP, or enterprise SaaS.

• Preferred: knowledge of supply chain planning, execution, business process transformation, operational excellence, or enterprise AI.

• Preferred: experience within cross-functional enterprise commercial organizations and matrixed global organizations.

🏝️ Benefits

• Opportunity/requirement for up to 35% travel.

• Chance to work with a global organization that serves customers in over 60 countries.

• No specific benefits, perks, bonuses, equity, insurance, retirement, or paid time off are mentioned.