Senior SAP Basis Engineer

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Serve as the primary point of contact for organizing and scheduling client technical maintenance and upgrade tasks.

• Collaborate with client technical personnel during regular meetings to assist in planning and provide improvement recommendations.

• Undertake project-based and production support duties as required to aid apiphani managed client environments, including: SAP system migrations, SAP landscape refreshes, data protection such as database backup & recovery, HA configurations, and ongoing SAP system maintenance tasks, like SAP performance management, patching, problem management, etc.

• Develop and sustain thorough documentation for problem resolution actions, root causes, procedures, and more.

• Foster continuous improvement in systems operations through cooperation with both delivery and development teams.

• Engage actively in root cause analysis alongside software development and other delivery teams.

• Contribute to development initiatives aimed at enhancing operational performance.

• Collaborate with team leaders and members to assess workflow processes and standard operating procedures (SOPs).

• Implement defined projects and provide updates on their progress.

• Mentor and train new team members.

⛳️ Requirements

• Bachelor of Science in Computer Science, Engineering, Applied Sciences, or relevant work experience.

• 8-10 years of pertinent hands-on SAP Basis engineering experience with a focus in one or more areas.

• Over 3 years of experience as an SAP Basis engineer within a service provider or advanced IT organization operating in a 24x7 environment.

• Strong background in administering SAP HANA databases.

• Robust experience in administering SAP Sybase databases.

• Knowledge of SAP security principles.

• Preferred experience with Red Hat Enterprise Linux and Ansible.

• Familiarity with configuration management and automation tools.

• Understanding of agile engineering practices (Kanban, continuous delivery, etc.).

• Experience with ITSM tools, with ServiceNow preferred.

• Experience utilizing AWS and Azure services in commercial or government cloud environments.

• Development experience in a high-level language such as Python or Java is a plus.

• Strong analytical and critical thinking abilities.

• Demonstrated ownership bias.

• Detail-oriented and able to meet deadlines.

🏝️ Benefits

• Medical/dental/vision coverage - fully covered for employees, 50% covered for dependents.

• Life and disability insurance - fully covered for employees.

• 401K plan with a 3% contribution; no employee contribution required.

• Education and tuition reimbursement - up to $50K annually.

• Employee Stock Options Plan.

• Accident, critical illness, and hospital indemnity benefits available through our providers.

• Employee Assistance Program.

• Legal assistance.

• Paid Time Off - up to 6 weeks per year.

• Sick Leave - up to 2 weeks per year.

• Parental Leave - up to 12 weeks.