Senior Salesforce System Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take charge of the architecture, administration, governance, and performance of our Salesforce environment, which supports over 250 users.

• Create scalable Salesforce solutions that enhance revenue operations, forecasting, approvals, and customer lifecycle workflows.

• Oversee security administration, user management, SSO, MFA, permissions, and compliance efforts.

• Develop and optimize Salesforce Flows, validation rules, automation, and system configurations.

• Manage our DealHub CPQ platform and continuously enhance quote-to-cash workflows.

• Design, maintain, and troubleshoot integrations within our GTM technology ecosystem, including HubSpot, Gong, Accord, Gainsight, BigQuery, Fivetran, and future platforms.

• Assess, deploy, and optimize AI-driven workflows utilizing Model Context Protocol (MCP) connectors and modern automation technologies.

• Ensure exceptional data quality through governance frameworks, validation strategies, audits, and proactive monitoring.

• Create dashboards and reports that provide executive visibility into pipeline, ARR, forecasting, and operational performance.

• Collaborate with Sales, Customer Success, Finance, RevOps, and IT to translate business requirements into scalable technical solutions.

• Lead release management, platform improvements, documentation, training, and continuous enhancement initiatives.

• Identify areas where AI agents can automate repetitive operational tasks while ensuring governance and quality.

⛳️ Requirements

• A minimum of 5 years of experience administering Salesforce in a SaaS Revenue Operations or GTM setting.

• Extensive expertise in configuring Salesforce, security models, automation, and platform governance.

• Practical experience with Salesforce CPQ, DealHub, or another enterprise quote-to-cash platform.

• Strong background in designing and supporting REST APIs, webhooks, and enterprise integrations.

• Experience in building scalable data governance, validation, and reporting frameworks.

• Proficient knowledge of Salesforce Flows, Apex fundamentals, validation rules, and platform architecture.

• Experience in supporting executive stakeholders through operational reporting and strategic initiatives.

• Ability to simplify complex technical concepts for business stakeholders.

• A proactive ownership mindset with the capability to prioritize, execute, and continuously enhance systems.

• Fluency in AI, including orchestrating AI assistants, evaluating AI workflows, designing effective prompts, and identifying automation opportunities while maintaining governance and human oversight.

🏝️ Benefits

• High-Performance Culture: At OfficeSpace, we believe in accountability, focus, and drive. Our A-Player team members collaborate to deliver measurable, meaningful results. We acknowledge and reward those who push boundaries and achieve excellence.

• Ownership and Accountability: We empower our employees to take full ownership of their roles, providing the freedom to innovate and the support needed to succeed. We seek self-motivated individuals who thrive in an environment where they can make a significant impact.

• Technology-Forward: As a company committed to cutting-edge technology, we integrate AI and advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by AI's potential and actively explore how it can drive our success.

• Growth Mindset: Continuous learning and improvement are core to our culture. We encourage our team to embrace challenges, seek knowledge, and grow both personally and professionally.

• Innovation and Agility: We cultivate a dynamic, fast-paced environment that celebrates fresh ideas and bold solutions. We welcome change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient.

• Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success and stronger outcomes. While our team members work independently, they recognize the importance of working together to advance our mission.

• Competitive Benefits and Rewards: OfficeSpace provides comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel. OfficeSpace is dedicated to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences bring. We are committed to making all employment-related decisions based on valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law.