Senior Salesforce Developer – Service Cloud

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Engage in the complete software development lifecycle, which encompasses design, implementation, deployment, testing, documentation, maintenance, and support of Salesforce software applications and tools.

• Utilize a diverse array of languages, engineering disciplines, tools, frameworks, and third-party integrations.

• Work closely with product management, UX design, and clinical operations to transform requirements into production-ready, highly maintainable, and scalable solutions.

⛳️ Requirements

• Over 5 years of practical software development experience within professional environments utilizing agile methodologies, with a significant focus on Salesforce CRM development.

• Proven experience in guiding a team in software architecture, design, code reviews, and quality assurance.

• Proficient in converting business requirements into technical designs and features.

• Experienced in defining, coding, maintaining, and deploying custom Salesforce applications using both open-source and commercial tools.

• In-depth knowledge of best practices in Salesforce software engineering, including coding standards, code reviews, source control, security, and build/test processes.

• Strong sense of ownership regarding work, with the ability to collaborate openly and transparently.

• A Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• Demonstrated experience within the Salesforce CRM ecosystem (e.g., Lightning, Apex, SOQL, Salesforce APIs, third-party integrations, etc.) without reliance on external vendors.

• Committed to developing solutions with versioned source code in Git.

• Expertise in SFDX and org-based development using multiple sandboxes as development and deployment environments.

• Strong understanding of CI/CD and deployment pipelines as they relate to Salesforce development.

• Familiarity with package-based development in the Salesforce delivery model.

• Experience developing Salesforce solutions that handle large volumes of contact and operational data.

• Knowledgeable about operational and data scaling challenges within Salesforce CRM.

• Skilled in establishing and enhancing all layers of automated testing in Salesforce development, including unit, integration, and system testing.

• Operates with a DevOps mindset, incorporating observability, monitoring, alerting, logging, etc., into the completion requirements.

• Familiar with using modern AI software development tools throughout the SDLC.

• Experience with Service Cloud Voice, Omni-Channel, and Digital Engagement.

🏝️ Benefits

• Competitive compensation in USD

• Access to learning platforms and professional development opportunities

• Flexible work environment

• Collaborative and multicultural teams