Senior Salesforce Administrator

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Become a valued member of our Salesforce Systems Team and make an immediate impact on our organization and the deployment of our Salesforce instance.

• Collaborate closely with our Product and Engineering Teams, as well as with members from our Sales & Operations teams, to enhance the home buying and selling process.

• Manage and prioritize incoming development requests from stakeholders while effectively overseeing the ticket queue to ensure prompt resolution of Salesforce issues and enhancements.

• Partner on projects that involve third-party integrations and the development of new business processes aimed at improving efficiency, scalability, and risk management.

• Focus on connecting development efforts with end-user needs.

• Contribute to the creation of documentation, product scoping, and training initiatives.

• Collaborate on strategies for managing Salesforce metadata and tabular data.

• Work closely with our existing Salesforce experts to take ownership of Salesforce implementation and architecture planning.

• Team up with our engineering group to build integrations and develop processes that scale our operations and sales initiatives.

• Assume both light development and administration responsibilities.

⛳️ Requirements

• Minimum of 3 years of Salesforce administration experience, preferably in a growing business environment.

• Mandatory: Salesforce Certified Administrator & Advanced Administrator.

• Preferred/Nice to Have: Salesforce App Builder, Developer, or other relevant certifications.

• Excellent written and verbal communication skills in English.

• Proven ability to effectively manage a high volume of incoming requests.

• Demonstrated history of working collaboratively with stakeholders to communicate and achieve results.

• Experience in developing within a highly customized Salesforce environment.

• Ability to be adaptable, take on multiple roles, pivot as needed, and thrive in a dynamic setting.

• Self-motivated with experience in formulating and testing hypotheses and executing research plans.

• Familiarity with business operations tools such as: Github, Gearset, Dialpad, Zapier, n8n, and other Salesforce-related or integrated tools.

• Possess an open and collaborative mindset.

🏝️ Benefits

• Reimbursement for work-related computer expenses.