Senior Salesforce Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Act as the primary point of contact for Salesforce user assistance

• Oversee Salesforce **user provisioning, de-provisioning, and access requests**

• Diagnose user access, visibility problems, and common Salesforce errors

• Manage roles, profiles, permission sets, sharing rules, and security configurations

• Conduct routine Salesforce configuration tasks, including **fields, page layouts, list views, and reports**

• Promote data quality through imports, exports, cleanup, and ongoing maintenance activities

• Supervise Salesforce Flows, Validation Rules, and standard automations

• Refer complex platform issues to Product or Engineering teams as necessary

• Create documentation for troubleshooting guides, support procedures, and standard operating practices

• Assist Sales, Operations, and Go-to-Market teams with daily Salesforce usage

⛳️ Requirements

• 5–7 years of practical experience as a **Salesforce Administrator**

• In-depth knowledge of Salesforce administration and CRM operations

• Experience in managing user access, roles, profiles, permission sets, and sharing rules

• Strong familiarity with Salesforce standard objects, such as Leads, Contacts, Accounts, and Opportunities

• Proficient in troubleshooting Salesforce access, visibility, and common system errors

• Capability to execute declarative Salesforce configuration, including fields, layouts, reports, and list views

• Experience in supporting Salesforce data quality through imports, exports, and maintenance activities

• Excellent written and verbal communication skills in English

🏝️ Benefits

• Competitive salary and performance-based bonuses

• Comprehensive health, dental, and vision insurance

• Generous vacation and paid time off policies

• Opportunities for professional development and training

• Flexible work hours and remote work options