Senior Sales Operations Lead

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the annual planning process while acting as the program manager for strategic initiatives.

• Develop and refine frameworks that enhance offering development and operational standards within Professional Services.

• Integrate data from various sources into actionable dashboards to facilitate informed decision-making.

• Gather data from primary and secondary sources and construct databases to maintain data integrity.

• Process, clean, and verify data to correct any inaccuracies.

• Generate reports and dashboards to effectively convey findings.

• Detect inefficiencies and propose data-driven solutions.

⛳️ Requirements

• 7-10+ years of experience in Strategy & Operations or Professional Services Operations in a fast-paced B2B SaaS context.

• Comprehensive understanding of the Professional Services lifecycle, encompassing revenue forecasting, resource management, and intricate customer engagement models.

• A strategic thinker with a strong operational focus.

• Demonstrated capability to lead cross-functional transitions and foster behavioral change.

• Outstanding ability to convert complex data and operational ideas into understandable narratives.

• Skilled in SQL, Excel/Sheets, and Business Intelligence tools (Looker is preferred).

🏝️ Benefits

• Opportunities for professional development

• Flexible work hours

• Options for remote work