Senior Sales Operations

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Ensure the proper use of Microsoft Dynamics as the central CRM for operations;

• Organize, analyze, and develop the commercial pipeline by tracking volume, conversion, losses, and forecasts;

• Create and maintain sales executive dashboards and reports;

• Support the CEO and commercial leadership in pipeline reviews, forecast evaluations, and sales meetings;

• Standardize commercial processes (lead entry, qualification, opportunities, proposals, and closure);

• Monitor team discipline in the CRM (incomplete data, opportunities without next actions, etc.);

• Identify bottlenecks in the funnel and propose practical actions to enhance conversion and predictability;

• Translate commercial data into clear and actionable insights for leadership.

⛳️ Requirements

• Bachelor's degree in Administration, Statistics, Marketing, or related fields;

• Previous experience in Sales Operations, Revenue Ops, Commercial Intelligence, or Business Operations;

• Practical experience with CRM;

• Strong analytical skills (pipeline, funnel, forecast, metrics);

• Hands-on, organized, and execution-oriented profile;

• Excellent communication skills for interaction with sales, marketing, and leadership.

🏝️ Benefits

• Health and Dental Insurance;

• Meal/Food Voucher on the Flash card;

• Home Office Assistance;

• Gympass / Wellhub;

• Life Insurance;

• Extended Maternity/Paternity Leave;

• Various partnerships and agreements in education, health, and leisure (Universities, language schools, gyms, health clinics...);

• A culture of continuous feedback, including: semi-annual feedback, 1:1 meetings, Individual Development Plans (IDP), and BHS Experience.