Senior Sales Engineer

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Foster the generation of new revenue streams by collaborating with sales and client management teams for both new and existing accounts.

• Spearhead the solutions discovery process, focusing on the technical, functional, and overall value proposition of our retailer and brand offerings.

• Prepare and conduct sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations both in-person and through screen share-hosted meetings.

• Assess the business goals of prospective and current clients, along with their data and systems integration requirements, to recommend effective strategies tailored to their needs.

• Develop and present ROI analyses and business cases that illustrate revenue impact, margin enhancement, and risk mitigation for economic buyers and C-suite stakeholders.

• Engage with economic buyers and executive stakeholders throughout the sales cycle, translating technical capabilities into narratives that demonstrate business impact and facilitate deal progression.

• Respond to RFIs and RFPs with well-structured and value-oriented responses.

• Aggregate and prioritize client feedback, competitive insights, and industry information to advocate for improvements in product and service delivery.

• Relay market feedback to product management and service teams to inform future developments and service offerings.

• Collaborate across departments to ensure a seamless and strategic transition to service teams, providing documentation of goals and requirements established during the sales cycle.

⛳️ Requirements

• A minimum of 3 years of presales consultative experience or direct management of an ecommerce program generating over $10 million in GMV, including hands-on experience with channel management or marketplace integration platforms.

• Residency in Central or Eastern Time Zones.

• A motivated, polished, and technology-savvy professional.

• Hands-on experience assisting teams in closing six-figure contracts against seven-figure targets.

• Demonstrated experience utilizing a formal value-selling framework (e.g., MEDDICC or equivalent) in complex, multi-stakeholder sales cycles, capable of constructing and defending business cases at the executive and finance levels.

• Insight into common challenges faced by clients within the retail and/or e-commerce sectors.

• Familiarity with the retail partner ecosystem, including marketplaces.

• Experience leveraging AI tools (such as ChatGPT, Copilot, Claude, etc.) to enhance outcomes, including communication drafting, data analysis, prompt engineering, and/or documentation.

🏝️ Benefits

• Medical, dental, and vision benefits: Affordable healthcare plans and company HSA contributions starting on Day 1.

• A 6% 401(k) match.

• A competitive time-off package including 20 days of Paid Time Off, 9 Company-Paid Holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; PTO increases to 22 days after 3 years of service and to 25 days after 5 years.

• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.

• Accident, critical illness, and hospital indemnity insurance.

• Pet insurance.

• Legal assistance and identity theft insurance plans.

• Life insurance at 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• $65/month remote work stipend for internet expenses.

• Culture and team-building activities.

• Tuition assistance.

• Career development opportunities.

• Charitable contribution match up to $250 per year.