Senior Revenue Analytics Lead

This is a fully remote position, open to applicants in New York, +4 more states.

📋 Description

• Lead the analytics center of excellence for Gainsight's GTM organization, initially concentrating on Sales and Customer Success.

• Establish standards for dashboard design, metric definitions, data governance, and insight delivery throughout the team.

• Ensure the quality and reliability of all GTM reporting, allowing leadership to trust the numbers without hesitation.

• Serve as a mentor to fellow analysts, emphasizing both technical and business acumen, escalation support, and knowledge sharing.

• Manage end-to-end analytics related to bookings, pipeline health, forecasting, GRR, NRR, renewals, and customer expansion.

• Collaborate with the GTM Planning team to evolve planning models that aid in AOP, quota setting, capacity planning, and scenario analysis.

• Provide executive-ready dashboards and operate on weekly/monthly/quarterly cadences for Sales and CS leadership.

• Work alongside Finance on bookings-to-revenue reconciliation and board-level reporting.

• Proactively identify risks and opportunities, shifting from merely answering questions to anticipating them.

• Drive the transition from static BI dashboards to AI-enabled, self-service data exploration for GTM stakeholders.

• Collaborate with the GTM Data Architect to create the semantic layer — the business-side definitions of ACV, GRR, pipeline, and churn to facilitate reliable AI querying.

• Design and implement AI-driven analytical workflows, including natural language querying, anomaly detection, and proactive insight generation.

• Empower Sales and CS leaders to independently query data without needing to route every inquiry through the analytics team.

• Remain up-to-date with the evolving landscape of AI analytics tools and present recommendations for improvement.

• Act as a trusted analytical advisor to Sales VPs, CS leadership, and RevOps.

• Convert complex data into clear business recommendations, linking the numbers to actionable insights.

• Assist in strategic planning processes, including territory design, AOP, and Rules of Engagement.

⛳️ Requirements

• A minimum of 7 years in GTM analytics, Revenue Operations analytics, or BI roles supporting Sales or CS in a B2B SaaS environment is required.

• Extensive knowledge of the entire SaaS revenue lifecycle, including bookings, pipeline, ARR, GRR, NRR, renewals, and customer health.

• Hands-on experience in owning and managing a BI environment, including building, maintaining, and enhancing dashboards rather than just consuming them.

• Strong proficiency with modern BI tools (Sigma Computing is highly preferred; Looker, Tableau, or similar tools are also acceptable).

• Familiarity with cloud data warehouse environments (Snowflake preferred; BigQuery or Redshift acceptable; responsible for understanding the data model and working confidently within it, but not for building pipelines).

• Demonstrated ability to define and govern critical business metrics and to translate business logic into data structures that others can rely on.

• Actively employ AI tools to enhance analytics workflows, not just aware but with practical hands-on experience.

• Excellent stakeholder communication skills, comfortable presenting to and challenging senior leaders.

🏝️ Benefits

• Fully covered medical premiums (for employee-only).

• Flexible PTO.

• 401(k) plan.

• Dental and vision coverage.

• Remote work options.

• $10,000 lifetime fertility stipend.

• Access to coworking spaces globally.

• Dedicated Recharge Holidays - one long weekend each quarter to relax and reset.