Senior Regional Quality Assurance Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Provide leadership, guidance, and resource management for the Windows & Doors quality organization.

• Oversee quality assurance across 5–7 facilities in the South Region.

• Drive the implementation of cross-functional strategies and plans for the quality control roadmap of the production system.

• Cultivate a culture that aligns with the company’s mission, values, mindsets, and success model.

• Establish working practices that promote quality as a collective mindset.

• Lead through influence and collaborate with various functions and regions.

• Hold comprehensive quality accountability across design, manufacturing, and customer satisfaction.

• Track customer satisfaction and Cost of Poor Quality metrics while spearheading quality improvement initiatives.

• Assist in the development and execution of the Cornerstone Production System Quality Control Pillar.

• Utilize best practices to standardize processes and procedures across factories.

• Review, revise, and authorize process maps, FMEA, control plans, and testing documentation.

• Design and implement Critical to Quality (CTQ) stations and strategic annual initiatives.

• Identify and explore technologies, including mistake-proofing and digital, real-time quality assurance systems.

• Assess regulations to confirm that quality assurance protocols meet required standards.

• Lead or facilitate problem-solving sessions, identify root causes, and create permanent corrective actions.

• Align team training and development with anticipated business requirements.

• Educate, mentor, direct, and inform quality professionals.

• Resolve issues and make decisions based on calculated risks.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in engineering or a related field.

• Master’s degree preferred; MBA is a plus.

• Six Sigma Black Belt certification preferred.

• Minimum of 8 years of experience in a complex manufacturing environment.

• At least 5 years of experience in leading product quality.

• Demonstrated capability to drive quality, performance, and cultural change.

• Progressive experience in quality technical and leadership positions, ideally in manufacturing.

• Proficient in utilizing data and statistical concepts to analyze and resolve issues.

• Exceptional verbal and written communication skills, with the ability to train staff.

• In-depth knowledge of quality control standards and methodologies.

• Experience with third-party quality certifications, including ISO 9001/TS 16949, preferred.

• Comprehensive understanding of manufacturing and production processes.

• Strong analytical and problem-solving abilities.

• Effective supervisory and leadership capabilities.

• Willingness to travel up to 75% of the time.

• Proficient in Microsoft Office Suite or similar software.

• Must be at least 18 years of age to apply.

🏝️ Benefits

• Medical, dental, and vision benefits available from day 1 for full-time team members.

• Paid time off (PTO).

• Paid holidays.

• Flexible Spending Account (FSA).

• Life insurance.

• Long-term disability (LTD).

• Short-term disability (STD).

• 401(k) plan.

• Employee Assistance Program (EAP).

• Discount programs.

• Tuition reimbursement.

• Training opportunities.

• Professional development support.