Senior Regional Customer Success Manager, EMEA

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Establish and nurture robust relationships with clients.

• Work closely with the Customer Success team.

• Hold regular global account discussions.

• Act as the primary liaison for global product updates.

• Assist with global QBRs/ABRs and reporting inquiries.

⛳️ Requirements

• Over 7 years of experience in Customer Success or Account Management.

• Proficiency in English is mandatory.

• Manage a portfolio of more than 30 customers.

• Excellent problem-solving abilities.

• Familiarity with SaaS, B2B customer success, and CRM tools is advantageous.

🏝️ Benefits

• Health insurance coverage.

• Opportunities for professional development.

• Flexible working arrangements.