Senior Quality Staff Manager – Business Process Management

This is a fully remote position, open to applicants in Canada.

📋 Description

• Create and sustain systems, regulations, and procedures to guarantee compliance with both internal and external requirements.

• Ensure that projects and products can meet defined standards through proactive quality practices.

• Analyze internal and external business challenges and suggest best practices to enhance products, processes, or services.

• Design, execute, and oversee process mapping aimed at quality improvement.

• Standardize processes, tools, and performance management systems.

• Lead functional teams or projects with moderate resource demands, risks, and complexity.

• Present business solutions to leaders within the functional area.

• Convey intricate messages and negotiate internally and with external partners, vendors, or customers.

• Influence policies and operational guidelines within the function.

• Assess the quality of information and investigate discrepancies in data.

• Utilize internal and external resources across functions to aid decision-making.

• Manage and mentor senior professional direct reports and medium to large teams.

• Attract and retain talent while providing professional or thought leadership.

⛳️ Requirements

• Extensive experience in Quality & Business Process Management for positions outside the USA.

• Master's degree from an accredited university or college for roles in the USA, or a high school diploma/GED with a minimum of 6 years of relevant experience.

• Excellent oral and written communication skills.

• Strong interpersonal and leadership abilities.

• Capability to analyze and resolve issues effectively.

• Proficiency in leading programs and projects.

• Ability to document, plan, market, and implement programs.

• Established skills in project management.

• Skill in evaluating information quality and addressing conflicting data.

• Legal authorization to work in the United States for the U.S.-based position.

• Successful completion of a drug screening, as applicable.

🏝️ Benefits

• Discretionary annual bonus.

• Positive work environment.

• Opportunities for professional development.

• Engaging and challenging career paths.

• Competitive salary structure.

• Relocation assistance available.

• Comprehensive medical coverage.

• Dental insurance options.

• Vision care coverage.

• Prescription drug plan.

• Access to Health Coach services.

• 24/7 nurse-based support resources.

• Employee Assistance Program.

• 24/7 confidential assessment, counseling, and referral services.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings opportunity.

• Company matching contributions to retirement plans.

• Company retirement contributions.

• Fidelity resources and financial planning consulting services.

• Tuition assistance programs.

• Adoption assistance benefits.

• Paid parental leave policy.

• Disability benefits coverage.

• Life insurance options.

• 12 paid holidays each year.

• Flexible time off policies.