Senior Quality Assurance Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop test coverage and scenarios prior to User Acceptance Testing (UAT).

• Ensure that solutions effectively resolve actual customer issues, rather than merely adhering to feature specifications.

• Collaborate with developers and product managers throughout the Software Development Life Cycle (SDLC).

• Clarify requirements, identify potential gaps early on, and establish acceptance criteria.

• Convert business and data requirements from User Requirement Documents (URDs), Product Requirement Documents (PRDs), High-Level Designs (HLDs), and product/design specifications into comprehensive test plans.

• Advise on what should be automated and the rationale behind it in conjunction with Automation Developers.

• Examine automation failures and follow up on their outcomes.

• Identify testing gaps and set priorities accordingly.

• Collaborate with Delivery leadership and stakeholders to align testing priorities and coverage with client needs.

• Manage tactical bug triage and coordination during UAT.

• Serve as the primary contact for issues reported by clients.

• Review and execute tests utilizing test management tools.

• Provide feedback to the project team on the suitability of automation.

• Create pre-UAT test coverage and scenarios, and independently conduct coverage assessments.

• Contribute to the test strategy and decisions regarding end-to-end coverage.

⛳️ Requirements

• Over 5 years of QA experience in a Senior Quality role.

• Proven experience in testing SaaS/cloud applications.

• In-depth knowledge of the entire SDLC and the role of Quality Engineering within development.

• Strong background in end-to-end and functional testing.

• Ability to assess solutions from a customer's perspective.

• Skills in cross-module investigations and root-cause analysis across various systems or teams.

• Experience in tactically coordinating testing during Pre-UAT/UAT, including ticketing, status reporting, and resolution tracking.

• Proficiency in API testing using Postman (essential).

• Capability to review automation run results and troubleshoot failures, including CI/CD pipeline processes such as GitHub Actions.

• Agile fluency and comfort with rapid release cycles.

• Extensive experience working with PRDs.

• Openness to incorporating AI tools into daily tasks.

• Candidates must reside in Canada.

• Preference for Eastern Time working hours.

• Successful completion of background, criminal, and reference checks is required before an offer is extended.

🏝️ Benefits

• Comprehensive extended health, dental, and vision coverage, including 100% drug coverage.

• $1,500 combined annual Health & Wellness Spending Account flex fund.

• 4 weeks of vacation plus 8 personal floater days.

• Group RRSP/DPSP plan with competitive company-matching contributions.

• Telemedicine services via Dialogue.

• Coverage for services rendered by licensed practitioners.

• Maternity and Parental Leave Top-Up programs.

• Remote-first work arrangement.

• Support for utilizing AI tools to automate repetitive tasks.