Senior Project Manager

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Manage the project from initiation to hypercare, including planning, governance, weekly status updates, and steering committees with finance leadership up to the CFO.

• Conduct workshops focused on data mapping, integration, process design, and train the client on User Acceptance Testing (UAT), as well as coordinate cutover, go-live strategies and business hypercare.

• Achieve results in line with the baseline date established with the client and adhere to the SOW budget, while ensuring visibility of expenditures.

• Maintain rigorous commercial hygiene: ensure timely billing milestones, identify and price change requests, and monitor efforts against the SOW.

• Facilitate collaboration among the client's finance, IT, and ERP teams alongside Functional Experts and Data Engineers during integration, testing, and go-live phases.

• Lead intricate programs that involve multi-entity and phased rollouts, managing multiple projects at different stages concurrently.

• Identify risks proactively and present a plan to address them; tackle any missed deadlines or scope disagreements.

• Transition to the Customer Success Manager with a comprehensive understanding of support requirements.

• Ensure that phases, risks, and milestones are accurately recorded in Salesforce and project management tools.

• Collaborate with AI agents to enhance implementation efficiency and verify their outputs.

⛳️ Requirements

• A minimum of 6 years in managing B2B SaaS, ERP, or finance-system implementations, with successful enterprise projects that have gone live and remained operational.

• Strong understanding of project economics, including SOW, budget management, burn rates, change requests, and billing milestones.

• Comfortable engaging with finance leadership, including the CFO, delivering both positive and challenging news.

• Knowledge of Order-to-Cash, credit, collections, or accounts receivable, or demonstrated ability to quickly acquire this knowledge.

• Capability to manage multiple projects at different stages simultaneously without compromising any of them.

• Willingness to communicate difficult truths early, both to the client and to Sidetrade.

• Proficiency in English; knowledge of French or Spanish is a plus.

• Availability to travel up to 50% of the time.

• Bachelor's or Master's degree in a relevant field.

🏝️ Benefits

• Fully remote - work from home.

• Health & wellness benefits – including medical coverage, life insurance, 401k matching, and various wellness programs.

• Time off – competitive paid holidays in addition to public holidays.

• Career growth & compensation – competitive salary, equal opportunities, learning and mentorship programs, and support for advancement.