Senior Project Engineer – East Coast

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the technical onboarding and implementation process for new client environments.

• Design, implement, and document secure technical solutions tailored to client infrastructures.

• Create and execute technical work plans, implementation strategies, and client transition approaches.

• Build and configure cloud SaaS solutions, virtual servers, networking equipment, desktops, laptops, and other business technologies.

• Conduct assessments of cloud, infrastructure, security, and technology, providing actionable recommendations.

• Deliver projects in infrastructure, cloud, networking, cybersecurity, and applications in line with defined scope, timelines, and technical standards.

• Proactively identify project risks, technical dependencies, and obstacles while communicating them effectively.

• Provide updates on project status regarding technical strategy, progress, adjustments, risks, and subsequent steps.

• Engage in client-facing meetings, technical discovery sessions, project reviews, and implementation discussions.

• Address client inquiries and offer technical guidance throughout the onboarding and project lifecycles.

• Act as a technical escalation point and subject matter expert for both engineers and clients.

• Diagnose and resolve complex issues related to implementation and client transitions.

• Collaborate with colleagues, clients, vendors, and project stakeholders.

• Research, assess, design, and test technologies that align with client objectives and company strategies.

• Enhance implementation efficiency, consistency, and scalability through automation, scripting, documentation, and toolsets.

• Create and maintain technical documentation, project records, procedures, and client environment data.

• Cross-train, coach, mentor, and enhance the skills of Project Engineers, Systems Engineers, and interns.

• Adhere to technical standards, security protocols, documentation guidelines, and change-control processes.

• Perform additional duties as assigned by the manager.

⛳️ Requirements

• 3–5 years of relevant IT experience in desktop support, systems engineering, systems administration, infrastructure engineering, or project engineering.

• Proven experience leading or participating in technical implementations, infrastructure projects, client migrations, or new-client onboarding initiatives.

• Strong expertise in end-user and desktop support for Microsoft Windows, Microsoft Office, desktops, laptops, mobile devices, and home or remote-office networking.

• Extensive experience implementing and supporting Microsoft 365 technologies, including Exchange Online, SharePoint Online, OneDrive, Microsoft Intune, Conditional Access, and Microsoft Entra ID.

• Experience with cloud-based platforms and collaboration tools such as Microsoft Azure, Box, Dropbox, or comparable solutions.

• Advanced understanding of Microsoft Windows Server, Active Directory, Microsoft Entra ID, Group Policy, identity management, and email-flow troubleshooting.

• Familiarity with Microsoft 365 and Microsoft Azure licensing.

• Experience with enterprise networking equipment, including Palo Alto or Cisco firewalls, Cisco switches, and Cisco, Meraki, or Ubiquiti wireless access points.

• Strong knowledge of TCP/IP, LAN, DMZ, WAN, DHCP, DNS, routing protocols, switching, and firewalls.

• Experience with cybersecurity and email-security products such as Mimecast, Sophos, Symantec, Proofpoint, or similar technologies.

• Proficient in using Microsoft PowerShell, Microsoft Graph API, or similar tools for automating Microsoft 365 administration and implementation tasks.

• Ability to evaluate technical environments, identify risks or gaps, and propose practical solutions.

• Capable of creating and executing technical project plans while managing multiple priorities and deadlines.

• Strong written and verbal communication abilities.

• Excellent organizational skills and attention to detail.

• Ability to work effectively and independently in a remote environment while being collaborative.

• Availability to work during Eastern Time business hours.

• Competent in managing multiple projects and priorities in a rapidly evolving, fast-paced setting.

• Desirable: Experience in Managed Service Provider roles.

• Desirable: Background in supporting financial services, hedge funds, investment management, or alternative investment clients.

• Desirable: Familiarity with Bloomberg, Thomson Reuters, FactSet, and Capital IQ.

• Desirable: Experience designing or supporting public-cloud environments.

• Desirable: Bachelor's degree in information technology, computer science, engineering, or related field; equivalent professional experience is acceptable.

• Desirable: Experience as a technical lead, escalation point, or mentor.

• Desirable: Strong client-service orientation and relationship management skills.

• Desirable: Ability to deliver projects within scope, timeline, and budget.

• Desirable: Strong analytical and troubleshooting capabilities.

• Desirable: Goal-oriented mindset with creative problem-solving skills.

• Desirable: Ability to foresee challenges, take ownership, and communicate proactively.

• Desirable: Commitment to documentation, process enhancement, knowledge sharing, and ongoing technical development.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Attractive perks.

• Opportunities for professional and career development.