Senior Program Manager, Leadership Programs

This is a fully remote position, open to applicants in New York.

📋 Description

• Take charge of the scheduling and tracking systems for the entire LI cohort's year-long journey, which includes summit preparation with institutional teams, monthly coaching sessions, and quarterly Peer Learning Community gatherings.

• Ensure the Vice President and the wider team remain on track with deadlines across all overlapping workstreams, both within and between cohort years.

• Monitor each institution's strategic priorities throughout the year and raise any stalled progress or risks as needed.

• Collaborate with the VP to identify and create enhancements to LI's operational systems and templates, including the discovery process, communication schedules, and reporting formats.

• Act as the main point of contact for institutional teams regarding scheduling, onboarding, pre-work, and follow-up throughout the year.

• Address routine inquiries and manage logistics directly.

• Recognize opportunities presented by campus partners and bring them to the VP's attention.

• Oversee meeting schedules and the flow of information among the VP, consulting, partnerships, and impact teams.

• Organize and maintain program materials such as discovery reports, session presentations, PLC, and coaching resources.

• Exhibit clear and professional communication in all interactions with institutional partners.

• Track progress specific to Pillars and reflections from coaching calls across the cohort.

• Compile cohort-wide data into actionable formats for leaders, including progress dashboards, insights reports, and summaries.

⛳️ Requirements

• A seasoned program manager with over 5 years of experience in program or project management, ideally in cross-functional or partner-facing roles within education, consulting, or nonprofit organizations.

• An adept multitasker who is comfortable managing a complex, multi-institution portfolio while tracking several workstreams simultaneously.

• A proactive individual with a history of independently identifying and suggesting improvements rather than merely executing assigned tasks.

• A reliable external liaison who can engage directly with external partners on specific projects, exercising good judgment regarding what to resolve independently and what to escalate.

• Data-literate, capable of extracting information from various sources (surveys, interviews, documents) and presenting it in a clear, decision-ready format.

• An effective communicator with excellent written and verbal skills, tailored for both internal teams and senior leadership in higher education.

• Aligned with our mission and adaptable, expressing enthusiasm for CDI's goals and thriving in an environment focused on continuous improvement as the LI program evolves annually.

• Preferred: Familiarity with project management systems and CRMs (e.g., Asana, HubSpot).

🏝️ Benefits

• A Mission-Driven Culture — our workplace genuinely embodies our mission, fostering intellectual humility, continuous improvement, and open-mindedness.

• Unlimited PTO — in addition to 13 company holidays.

• Remote Work Support — reimbursement of up to $500 for home office equipment (such as desks, chairs, or webcams) and up to $50/month for home internet or cellphone expenses.

• Other Benefits — employer-supported health, vision, and dental plans, subsidized parental leave, a 3% 401k match, short- and long-term disability insurance, life and AD&D insurance, and a $1,000 annual professional development budget.