Senior Program Manager, Commercial Technology – Systems

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Lead the strategic planning, execution, and ongoing optimization of programs across Commercial Technology platforms and Sales Intelligence systems.

• Facilitate collaboration among cross-functional teams and implement governance and decision-making frameworks.

• Ensure initiatives achieve measurable business results and promote long-term adoption.

• Integrate Commercial Technology, Sales Intelligence, and enablement projects into cohesive portfolios.

• Maintain comprehensive roadmaps from inception through delivery, execution, and value realization.

• Identify interdependencies between programs, potential downstream effects, and factors related to organizational readiness.

• Oversee program plans, milestones, risks, and resources across multiple concurrent initiatives.

• Manage end-to-end delivery alongside internal teams, implementation partners, and vendors.

• Create operational rhythms to ensure accountability, transparency, and ongoing progress.

• Supervise compute capacity, encompassing cloud, analytics, AI/ML, and application workloads.

• Manage vendor relationships, licensing, contracting, renewals, usage forecasting, and budget oversight.

• Identify opportunities for license optimization, consolidation, cost savings, and vendor risk mitigation.

• Collaborate with teams across SO&E, IT, Finance, Legal, and Procurement.

• Establish governance structures, decision-making authority, escalation protocols, and review forums.

• Highlight trade-offs, risks, and constraints while driving mitigation and resolution efforts.

• Monitor adoption, productivity, cycle times, data quality, insights, and cost-management metrics.

• Track performance and modify plans and priorities based on data insights.

• Convert complex initiatives into outcome-oriented executive narratives and recommendations.

⛳️ Requirements

• A Bachelor's degree in business, Engineering, Information Systems, or a related discipline.

• A minimum of 5 years of experience in program management, transformation delivery, consulting, operations, or technology-focused roles within large, global organizations.

• Proven experience leading multi-workstream initiatives featuring complex dependencies and visibility at senior levels.

• Strong background in establishing governance, enforcing execution discipline, managing risks, and facilitating decision-making across cross-functional teams.

• Effective collaborator who constructively challenges when necessary.

• Data-driven decision-maker adept at translating insights into actionable strategies.

• Ability to simplify complexities and communicate effectively with both technical and non-technical stakeholders.

• Demonstrated capability to operate effectively and influence without direct authority in a matrixed environment.

• Preferred: A Master’s Degree.

• Preferred: Experience supporting Commercial Technology platforms, enterprise systems, analytics, data, or technology portfolios.

• Preferred: Familiarity with analytics-driven or AI-enabled platforms in commercial or customer-facing scenarios.

• Preferred: Experience collaborating with IT, Architecture, Security, Procurement, Finance, and external vendors or system integrators.

🏝️ Benefits

• Annual Bonus Potential.

• Discretionary LTI Bonus Potential.

• Potential reimbursement for vehicle use/mileage.

• Potential reimbursement for phone use.

• Medical coverage.

• Health Savings Accounts.

• Flexible Spending Accounts.

• Dental coverage.

• Vision coverage.

• Hospital Care Insurance.

• Critical Illness Insurance.

• Accidental Injury Insurance.

• Life and AD&D insurance.

• Short-term disability coverage.

• Long-term disability insurance.

• Long-term care with life insurance.

• Anxiety management program.

• Wellness incentives.

• Sleep improvement program.

• Diabetes management program.

• Virtual physical therapy.

• Emotional/mental health support programs.

• Weight management programs.

• Gastrointestinal health program.

• Substance use management program.

• Benefits for musculoskeletal surgery, cancer treatment, and bariatric surgery.

• BD 401(k) Plan.

• BD Deferred Compensation and Restoration Plan.

• 529 College Savings Plan.

• Financial counseling.

• Baxter Credit Union (BCU).

• Daily Pay.

• College financial aid and application guidance.

• Life Balance Programs.

• Paid time off (PTO), including all required State leaves.

• Educational assistance/tuition reimbursement.

• MetLife Legal Plan.

• Group auto and home insurance.

• Pet insurance.

• Commuter benefits.

• Discounts on products and services.

• Academic Achievement Scholarship.

• Service Recognition Awards.

• Employer matching donations.

• Workplace accommodations.

• Adoption assistance.

• Backup daycare and eldercare.

• Support for neurodivergent adults, children, and caregivers.

• Caregiving assistance for elderly and special needs individuals.

• Employee Assistance Program (EAP).

• Paid Parental Leave.

• Support for fertility, birthing, postpartum, and age-related hormonal changes.

• Bereavement leave.

• Military leave.

• Personal leave.

• Family and Medical Leave (FML).

• Jury and Witness Duty Leave.

• Relocation Assistance Available.