Senior Program Coordinator

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Serve as a Senior Program Specialist, delivering Program Operations support for ICF’s energy efficiency division.

• Assist in the execution of PSE&G’s Income Qualified Home Weatherization program.

• Guarantee the timely and precise processing of all program invoices to the client.

• Ensure every customer project complies with program calculations, policies, and procedures.

• Foster effective communication with internal ICF stakeholders and the client.

• Conduct analysis of monthly program accruals and forecasts to ensure accuracy.

• Maintain or exceed program QPIs/KPIs and report results to the ICF Operations team.

• Collaborate with program subcontractors to offer guidance and pursue continuous improvement.

• Oversee program projects to ensure adherence to QAQC program protocols and processes.

• Implement corrective actions for customer project deficiencies and collaborate with stakeholders to reach resolutions.

• Achieve proficiency in ICF program-based support systems, including SLT, SSRS, and SnuggPro.

• Work closely with program implementation, IT, reporting personnel, and external stakeholders.

• Typically engage in multiple programs and projects throughout the Northeast.

• Report to the East Region Senior Manager.

⛳️ Requirements

• Bachelor’s Degree in Business, Data Analysis, Environmental Studies, Energy, or a related field, or one year of relevant experience may substitute for one year of education.

• 5+ years of pertinent experience in energy efficiency, utilities, data analysis, or a related field.

• Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint), with a strong emphasis on Excel skills.

• Familiarity with SharePoint Lists, PowerBI, or Power Automate.

• Advanced Excel capabilities, including Macros, Pivot Tables, Solver, VBA, etc.

• Exceptional organizational and time management abilities.

• Capacity to work under tight deadlines and prioritize tasks effectively.

• Strong written and verbal communication skills.

• Ability to collaborate with all levels of internal staff, as well as external clients and vendors.

• Excellent problem-solving abilities, with the capacity to analyze situations, identify problems, and propose solutions.

• Capability to synthesize information, think critically, and make decisions in a dynamic environment.

• Proficient in effectively communicating and providing informed decision-making to executive management.

• Uphold strong business ethics, including the safeguarding of proprietary and confidential information.

• Exhibit sound decision-making and analytical skills.

• Ability to prioritize work in a fast-paced setting.

• Candidates must reside in New Jersey.

🏝️ Benefits

• Flexible workplace arrangements.

• Work-life balance.

• Donation matching.

• Volunteer opportunities.

• Tuition reimbursement.

• Access to professional development resources.

• 401k matching.

• Employee Stock Purchase Plan.