Senior Product Owner – Accounting, ERP Software

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with customers to understand their needs while being well-versed in product design and UI/UX principles.

• Perform market and industry research, conduct competitive analysis, test bug fixes, new features, and improvements in prototypes and development environments; analyze Jira and Zoho Desk tickets, filters, dashboards, and statistics/metrics; compile scope work; and facilitate customer interviews/discussions.

• Transform activities into actionable insights for the product.

• Collaborate closely with our engineering team to ensure timely delivery of bugs, features, and projects, as well as coordinate with product marketing, sales, and success teams.

• Oversee internal training on the product, conduct both internal and external product demonstrations, and create Knowledgebase Articles and Release Notes.

• Manage existing product features and support the timely delivery of new projects in our annual product roadmap.

• Define requirements, specifications, and design for new features, improvements, and bug fixes.

• Lead and facilitate Product and Developer meetings, driving projects forward and resolving issues promptly.

• Conduct internal and external training sessions/demos, and write Knowledgebase Articles and Release Notes.

• Draft Project Scopes that encompass goals, business requirements, competitive analysis, and workflows.

• Create Project Product Descriptions (PD’s) documents based on Scopes.

• Contribute to and test for an intuitive user experience across core products, integrations, mobile, and web applications.

• Identify new opportunities for innovation and enhancements within our existing SaaS offerings.

⛳️ Requirements

• Bachelor’s degree in Accounting, along with a minimum of 5 years of related work experience.

• Knowledge and experience in business operations/workflows and inventory management.

• Required project management skills/experience, with a focus on meeting deadlines and driving results and milestones.

• Proficient in market research, competitive analysis, and conducting customer interviews, complemented by strong interpersonal skills.

• Robust technical background with an understanding of software development as well as web and mobile technologies.

• Exceptional analytical skills and attention to detail, with the ability to understand multiple product requirements.

• Strong multi-tasking abilities with a drive to be productive and meet deadlines.

• Experience in Software as a Service (SAAS) products is highly preferred.

• Background in collaborating closely with hardware technology or software development teams.

• Proficient in Microsoft Office (Excel, Word, PowerPoint, particularly Excel).

• Preferred expertise in tools such as Jira, Confluence, Asana, Slack, and Service Desk Software, with a preference for Zoho Desk.

• Excellent presentation, writing, and verbal communication skills.

• Strong understanding of user experience and the ability to empathize with customers.

• Ability to collaborate with individuals from diverse backgrounds and across multiple time zones, including overseas.

🏝️ Benefits

• Comprehensive health insurance coverage.

• Flexible work hours and remote work options.

• Professional development opportunities and training programs.

• Competitive salary and performance-based bonuses.

• Collaborative and inclusive company culture.