Senior Product Manager, Personalization

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the platform’s fundamental surfaces from start to finish, including onboarding, permissions, preferences, homepage, notifications, audit trail, and reporting, overseeing everything from strategy to iteration.

• Advocate for the comprehensive user experience by mapping actual user flows and journeys, creating intuitive and cohesive interactions across all surfaces.

• Approach design with a systems mindset to create primitives and patterns that integrate seamlessly across products, anticipating secondary effects and focusing on long-term foundations.

• Transform complex, unclear horizontal challenges into well-defined, elegant requirements leading to delivered software.

• Set direction using data by establishing clear success metrics and utilizing analytics to inform future iterations.

• Utilize cutting-edge AI prototyping tools to test ideas and quickly develop proofs-of-concept before allocating engineering resources.

• Ensure seamless collaboration among engineering, design, data, and GTM functions to deliver cohesive products.

⛳️ Requirements

• Over 5 years of Product Management experience, demonstrating a successful history of launching and refining user-facing platform or growth products within a B2B SaaS context.

• Extensive platform knowledge, particularly in managing interconnected experiences such as onboarding/activation, lifecycle notifications, permissions, or relevance engines.

• A design-thinking mindset - you inherently empathize with users, conceptualize flows and journeys, and prioritize the quality of the complete experience rather than just individual features.

• Outstanding systems thinking, possessing a natural ability to consider dependencies, edge cases, data models, and architectural constraints in collaboration with engineers.

• An AI-native workflow, at ease with leveraging modern AI tools to swiftly convert product ideas into functional proofs-of-concept.

• A metrics-driven approach, employing customer interviews and product analytics to confirm success and make swift, informed decisions.

• High emotional intelligence and comfort with uncertainty, combining strong communication abilities with the determination and judgment needed to drive progress amid imperfect information.

• A strong alignment with our mission and a genuine enthusiasm for simplifying complexity to enhance healthcare outcomes.

• Bonus points:

• - Experience with recommendation, relevance, or ranking systems

• - Background in developing internal tools that your colleagues appreciate

• - Experience in a regulated, data-intensive field like fintech or health tech

• - Background in a rapidly scaling, venture-backed startup where change is frequent.

🏝️ Benefits

• Competitive salary with equity options

• Excellent health care plan choices (Medical, Dental & Vision), including FSA, DCFSA, & HSA options

• Company-sponsored disability and life insurance

• Unlimited paid time off (PTO)

• 401(k) with 4% matching

• Fully remote work with flexible work hours

• $750 budget for work-from-home setup

• Paid biannual company summits held in-person

• Quarterly $150 stipend for coworker meetups

• Monthly $100 health and wellness benefit

• Generous paid family leave

• Annual $1,200 stipend for learning and development