Senior Product Manager – Payments

This is a fully remote position, open to applicants in California.

📋 Description

• Take charge of the PracticeTek Pay product strategy and roadmap: Identify and prioritize integrated payment features that enhance provider cash flow, streamline patient checkout, facilitate onboarding, improve reconciliation, reporting, and operational efficiency across PracticeTek brands.

• Manage the complete product lifecycle for payment initiatives: Oversee discovery, requirements gathering, prioritization, delivery, launch preparation, and post-launch enhancements in collaboration with engineering, design, QA, payment operations, sales, onboarding, support, marketing, and customer success teams.

• Act as the product authority for partners and workflows: Collaborate with internal teams and external vendors, including Adyen, Zentact, Salesforce, and other third-party providers to achieve cross-functional results.

⛳️ Requirements

• At least six years of experience in SaaS product management, ideally within the healthcare payments sector.

• Proven track record of managing payments products or workflows that involve processors, payment facilitators, underwriting, onboarding, compliance, PCI considerations, risk management, reconciliation, reporting, or partner integrations.

• Demonstrated capability to convert customer insights, operational challenges, business objectives, and payment data into well-defined product requirements, prioritized roadmaps, and quantifiable results.

• Excellent cross-functional leadership abilities, with experience collaborating closely with engineering, design, QA, sales, support, customer success, payment operations, finance, legal/compliance, and external vendors.

• Preferred analytical and technical proficiency, with familiarity in data analysis, AI-driven product requirements, and modern tools such as ChatGPT/Codex, Snowflake/Cortex, Claude, or similar platforms.

🏝️ Benefits

• Comprehensive health, dental, and vision coverage options.

• Wellness benefits that promote lifestyle, behavioral health, and overall wellbeing.

• Flexible paid time off, sick time, and 10 company-paid holidays.

• 401(k) plan with company match to support your future planning.

• Culture Committee initiatives designed to foster connection, fun, and a sense of belonging.

• An innovative, collaborative, and energetic workplace environment every day.