Senior Product Manager, Operations

This is a fully remote position, open to applicants in France.

📋 Description

• Develop scalable systems tailored for intricate workflows:

• Design solutions that enhance the journey of patients and internal teams through vital processes, from intake to care delivery and follow-up.

• Build systems that are operationally scalable while remaining user-friendly and straightforward.

• Enhance processes via products, APIs, and automation:

• Identify bottlenecks, points of failure, and manual tasks throughout the patient experience and internal operations.

• Transform these insights into product enhancements, API-driven functionalities, and automations, including AI when beneficial.

• Take ownership of cross-functional execution on significant challenges:

• Spearhead product initiatives that engage engineering, operations, billing, clinical teams, and business stakeholders.

• Leverage data, operational signals, and business context to pinpoint breakdowns in the product and operating model.

• Define goals, trade-offs, dependencies, and execution strategies in uncertain settings.

• Deliver user-friendly, high-quality product experiences:

• Collaborate with engineering and design to launch practical solutions with excellent usability and clear paths to adoption.

• Draft precise product requirements, engage stakeholders early, and assist in validation to ensure new features perform well in practice, not just in theory.

• Help shape the future of the product:

• Contribute to the roadmap in areas where product, process, service design, and automation are intricately linked.

• Provide a structured perspective on how improved systems can enhance patient experience and bolster business performance.

⛳️ Requirements

• Education: Bachelor's or Master's degree in Business, Engineering, Operations, Computer Science, or a related discipline.

• Experience: Over 6 years of experience in product management, business analysis, operations-oriented product roles, or similar positions.

• Demonstrated experience with complex products, multi-step workflows, or service-intensive systems.

• Proven history of driving cross-functional initiatives in dynamic environments.

• Proficient in both French and English.

🏝️ Benefits

• Meaningful work that directly enhances the lives of patients.

• Join an international team spanning the US, France, and Belgium.

• Comprehensive health coverage.

• Generous vacation allowance plus public holidays.

• Flexible working arrangements.

• Office perks and team events.