Product Manager – ERP

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Develop a cohesive product vision as the "Operating System for Online Retail," linking essential endpoints: Sales → Inventory → Tax & Compliance → Shipping.

• Design and oversee the strategic plan for the area to enhance operational efficiency by transforming manual processes into automated workflows (e.g., automatic picking, batch NFe issuing, label printing).

• Stay updated on digital retail trends (e.g., Fulfillment, Dropshipping, Cross-docking, Omnichannel) to anticipate requirements and maintain Bling's competitive edge.

• Formulate value strategies based on customer maturity, identifying monetization possibilities in supplementary services.

• Lead the Core Product roadmap, prioritizing features that alleviate operational friction and enhance the customer's selling capabilities.

• Manage the product development lifecycle encompassing discovery, delivery, and post-launch phases.

• Identify and optimize key journeys: Multichannel Order Management, Real-Time Inventory Synchronization (High Availability), Fast Shipping/Dispatch, and Reverse Logistics.

• Drive product success metrics (KPIs): Integration Adoption, Operational Retention, Efficiency.

⛳️ Requirements

• Demonstrated experience in digital product management, particularly in SaaS, ERPs, E-commerce, or Integration Hubs.

• Strong product intuition: an adept understanding of what drives customer value, clearly differentiating between "features" and "effective solutions."

• Expertise in Online Retail: comprehensive knowledge of Marketplace regulations (SLA, Buy Box), integration APIs, logistics (postal carriers/transport companies), and back-office operations (ERP/WMS).

• People management skills: prior experience in leading and developing Product Managers.

• Hands-on approach: strategic leadership that is willing to "roll up their sleeves," engage with details, and help resolve complex issues collaboratively.

• Data intelligence: advanced analytical skills to convert transactional and behavioral data into business strategies (data-driven).

• Stakeholder management: capability to negotiate priorities and convey technical/business vision across various organizational levels.

• Preferred: knowledge and practical application of discovery frameworks, particularly Jobs to be Done (JTBD), emphasizing the user's desired outcomes.

• Technical background: previous software engineering experience or a solid understanding of system architecture and APIs.

• Fiscal knowledge: familiarity with NFe issuance regulations and the complexities of Brazilian taxation.

🏝️ Benefits

• Health insurance;

• Dental insurance;

• Meal voucher or food allowance;

• Daycare assistance;

• Profit-sharing program (PPR);

• Day off in the birthday month;

• Life insurance;

• Wellhub;

• Férias&Co (travel benefit);

• Zenklub (psychotherapy/nutritional care);

• 6 months maternity leave and 20 days paternity leave;

• Flexible working hours;

• Education and language allowances;