Senior Product Manager – Integrations

This is a fully remote position, open to applicants in Pakistan, +5 more countries.

📋 Description

• Take ownership of the integrations roadmap, prioritizing enterprise systems for connection.

• Make decisions regarding building, partnering, or utilizing platforms for integrations.

• Manage the public API and enhance the developer experience, which includes resource design, versioning, pagination, error semantics, rate limiting, webhooks, documentation, and sandbox environment.

• Establish data contracts and canonical models for employee, schedule, time, demand, and payroll information.

• Transform custom integration projects into reusable platform capabilities such as connectors, mapping and transformation tools, sync monitoring, and self-serve configurations.

• Oversee authentication, authorization, tenancy, PII management, and compliance posture.

• Aim to reduce time-to-first-value on deployments and include deployment friction in the roadmap.

• Make integration health a key product feature through observability, reconciliation, data quality indicators, and well-defined failure states.

• Draft specifications, conduct API reviews, test in staging, troubleshoot production sync issues, and collaborate directly with customer IT.

• Engage with both internal and external stakeholders, including customer engineering and IT teams.

⛳️ Requirements

• 5–9+ years of experience in Product Management, specifically in technical or platform products such as APIs, data pipelines, or integrations.

• Proven track record of managing a public or partner-facing API.

• Proficient in REST and event-driven integration methodologies, webhooks, polling, batch processing, streaming, ETL/ELT, idempotency, retries, backfills, and reconciliation.

• Capability to read schemas, write queries, inspect payloads, and evaluate data quality.

• Familiarity with OAuth 2.0, SAML/SSO, SCIM, encryption, role-based access, and audit logging.

• Experience with integrating enterprise systems of record such as HCM, payroll, WFM, or ERP.

• Background in delivering to enterprise customers with lengthy deployment processes, IT stakeholders, and security assessments.

• Exceptional attention to detail with an ability to understand intricate business processes and industry contexts.

• Excellent written and verbal communication skills to interact with both internal and external stakeholders.

• A BA/BS or MA/MS in Computer Science, Engineering, Business Administration, or equivalent experience is mentioned in the application process, though not explicitly required.

🏝️ Benefits

• Fully remote work environment.

• Compensation in USD.

• Work hours aligned with EST or PST.

• Opportunity to enhance the lives of millions of workers.

• Engage in high-impact projects across stadiums, hotels, hospitals, and resorts.

• Foundation built on AI-native technology.