Senior Product Manager, Gift Cart

This is a fully remote position, open to applicants in Armenia.

📋 Description

• Establish the strategy for the Gift Cart and convert it into a detailed roadmap, highlighting key priorities and the rationale for each decision.

• Engage with customers and Customer Success Managers (CSMs) on a regular basis, collaborating with the analytics team to identify growth opportunities and make data-driven decisions.

• Create specifications that can be utilized by engineers, encompassing comprehensive requirements and addressing all edge cases.

• Guide features from conception to launch, collaborating closely with design and engineering throughout the entire process.

• Monitor the health and growth of the product by tracking metrics such as conversion rates, average gift size, and error rates, while understanding the factors influencing them.

• Equip CSMs and Sales teams with the necessary context for each launch in advance.

• Ensure stakeholders remain aligned regarding priorities, timelines, and any modifications to plans.

⛳️ Requirements

• Proven experience managing a product area from start to finish, taking accountability for results rather than merely completing tasks.

• Capability to develop a strategy and roadmap for a duration of 12–24 months, with the ability to clearly communicate the reasoning for your decisions.

• Strong data-driven mindset: you analyze funnels, comprehend metrics, and identify areas for growth opportunities.

• Ability to craft specifications that engineers can effectively work from, ensuring clarity and covering edge cases without leaving any questions unanswered.

• Systems thinker: you view the product holistically, recognize dependencies, and foresee the consequences of decisions.

• Strong understanding of user experience: you know what constitutes a positive experience and can advocate for it within your team.

• Comfortable collaborating across various functions, including design, engineering, analytics, and business stakeholders.

• At Fundraise Up, AI is an integral tool in our operations. We expect all team members to actively incorporate AI into their daily tasks, recognize how AI can reshape challenges in their roles, and enhance their proficiency as the tools advance. You should already be leveraging AI effectively in your work, understanding its value and how it can enhance your operational efficiency.

🏝️ Benefits

• 31 days of leave.

• Company-subsidized medical insurance.

• Fully covered telemedicine plan.

• Assistance with Home Office Setup: the company provides support for purchasing furniture (office chair, desk, monitor) and other items to establish a comfortable workspace.

• English language courses (50% reimbursement, up to $1,000 annually).

• Relevant professional education (100% reimbursement, up to $1,500 annually).

• Gym or swimming pool memberships (50% reimbursement, up to $500 annually).

• Co-working space support (up to $250 monthly).

• Remote work flexibility.