Senior Product Manager, Caper Recommendations – Personalization

This is a fully remote position, open to applicants in Canada.

📋 Description

• Establish and take ownership of the vision for recommendations and personalization on Caper.

• Enhance engagement as a key metric by increasing customer interactions, creating monetizable surfaces, and diversifying content for savings, discovery, and health-oriented shoppers.

• Manage recommendation and item-ranking systems, employing machine learning, LLM-based techniques, and real-time signals.

• Propel AI-first innovation and deliver new types of personalized content along with real-time in-session signal capabilities.

• Collaborate with Design to develop intuitive personalization interactions on the cart screen.

• Analyze shopper behavior in labs and partner stores, test features, and refine based on insights.

• Execute an experiment-driven roadmap and lead recommendations and personalization initiatives across the organization.

• Align senior stakeholders on strategy, trade-offs, and progress.

• Collaborate with Engineering, Data Science, Design, Ads, and Operations from discovery to launch.

• Develop comprehensive PRDs and measurable success criteria.

• Report to the Group Product Manager for Caper Customer Value.

⛳️ Requirements

• A minimum of 3 years of product management experience or equivalent practical experience.

• Proven experience collaborating with ML or data science teams to implement models in a production consumer product.

• Demonstrated experience in defining and driving engagement or relevance metrics and utilizing experimentation to enhance them.

• Capability to utilize data and quantitative analysis to make informed decisions in uncertain environments.

• Established record of close collaboration with UX design teams and applying design thinking throughout the product development process.

• Excellent communication and influencing abilities.

• Experience presenting to large groups and aligning senior stakeholders on strategy and trade-offs.

• Preferred: experience in developing recommendation, personalization, ranking, or search products.

• Preferred: experience with consumer-facing hardware, IoT, or physical retail products.

• Preferred: familiarity with retail, grocery, ads, or marketplace recommendation systems.

🏝️ Benefits

• Flexibility to work from home, an office, or your favorite coffee shop.

• Regular in-person events.

• Highly competitive compensation and benefits package.

• New hire equity grant.

• Annual refresh grants.

• Benefits offerings detailed in Instacart’s benefits materials.