
Senior Product Manager
Posted May 19

Posted May 19
This is a fully remote position, open to applicants in India.
• Take ownership of the Observability capability pillar across PVC platforms, including Edge, Enterprise, and Cloud.
• Establish the product vision for observability within private cloud environments, covering monitoring, AIOps, alerting and ticketing workflows, as well as automation.
• Craft the comprehensive customer experience for utilizing observability features, which includes user-friendly dashboards, in-depth insights, and predictive analytics.
• Convert operational challenges into definitive product requirements and desired outcomes.
• Ensure alignment of the observability strategy with VCF 9, NSX, vSAN, and lifecycle automation.
• Manage prioritized backlogs (using Jira/Craft) that are linked to platform outcomes.
• Collaborate with engineering and SRE teams to deliver scalable observability functionalities.
• Spearhead the development of dashboards, runbooks, and operational documentation.
• Work closely with Support, Operations, and Delivery teams to minimize escalation friction.
• Collaborate with Sales and GTM to market observability as a revenue-generating platform capability.
• 6 to 10 years of experience in technical product management, SRE, platform engineering, or roles focused on operations.
• A solid understanding of VMware ecosystems (VCF, vSphere, NSX, vSAN) is preferred.
• Practical experience with observability platforms such as SL 1, AriaOps, Datadog, Prometheus, etc.
• Familiarity with AIOps principles and operational telemetry.
• Capability to simplify operational complexities into straightforward, scalable products.
• Demonstrated experience in systems integration, designing and implementing end-to-end observability solutions across diverse systems.
• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options
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