Senior Product Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Take ownership of the Observability capability pillar across PVC platforms, including Edge, Enterprise, and Cloud.

• Establish the product vision for observability within private cloud environments, covering monitoring, AIOps, alerting and ticketing workflows, as well as automation.

• Craft the comprehensive customer experience for utilizing observability features, which includes user-friendly dashboards, in-depth insights, and predictive analytics.

• Convert operational challenges into definitive product requirements and desired outcomes.

• Ensure alignment of the observability strategy with VCF 9, NSX, vSAN, and lifecycle automation.

• Manage prioritized backlogs (using Jira/Craft) that are linked to platform outcomes.

• Collaborate with engineering and SRE teams to deliver scalable observability functionalities.

• Spearhead the development of dashboards, runbooks, and operational documentation.

• Work closely with Support, Operations, and Delivery teams to minimize escalation friction.

• Collaborate with Sales and GTM to market observability as a revenue-generating platform capability.

⛳️ Requirements

• 6 to 10 years of experience in technical product management, SRE, platform engineering, or roles focused on operations.

• A solid understanding of VMware ecosystems (VCF, vSphere, NSX, vSAN) is preferred.

• Practical experience with observability platforms such as SL 1, AriaOps, Datadog, Prometheus, etc.

• Familiarity with AIOps principles and operational telemetry.

• Capability to simplify operational complexities into straightforward, scalable products.

• Demonstrated experience in systems integration, designing and implementing end-to-end observability solutions across diverse systems.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options