Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete user experience regarding how individuals search, navigate, and assess vendors within the platform. Establish the discovery model, directory framework, and browsing experience that aid compliance teams in locating the appropriate vendors more efficiently.

• Develop and enhance the marketplace model, which includes vendor scoring, ranking algorithms, and the onboarding process for vendors joining the ecosystem. Carefully consider the incentive frameworks and trust signals necessary for a successful marketplace.

• Direct the product strategy and implementation for integrations with external data providers across the risk intelligence landscape. Determine how external signals are collected, standardized, and presented to users in ways that facilitate decision-making.

• Lead the assessment and detailed strategy for consolidating data partners, assisting Ncontracts in deciding which partnerships to strengthen, which to streamline, and how to communicate these decisions to customers.

• Define and drive the framework for a near real-time signal layer that proactively highlights vendor drift and emerging risks to users—an essential capability for the platform's AI objectives.

• Collaborate closely with Engineering, Design, Data, Sales, and Customer Success to deliver high-quality results promptly. Contribute to comprehensive PRDs that encompass multiple modules and necessitate coordinated efforts across the team.

• Maintain an ongoing rhythm of customer engagement. Integrate the customer’s perspective into every prioritization meeting and leverage both data and qualitative research to make informed product decisions.

⛳️ Requirements

• 4–7 years of product management experience in B2B SaaS, demonstrating a history of managing significant product areas from start to finish.

• Solid foundation in product management—You are skilled at writing clear PRDs, conducting efficient discovery cycles, prioritizing effectively, and communicating decisions transparently across the organization.

• Data-driven and analytical—You establish success metrics prior to development, thoughtfully instrument your features, and utilize data to guide prioritization and iteration processes.

• Customer discovery expertise—You habitually engage with customers, not just when necessary. You excel at conducting effective discovery interviews and translating insights into product decisions.

• Experience with AI/ML products—You have launched or significantly contributed to AI or ML-driven features and grasp the distinct challenges of developing products with probabilistic outputs.

• AI-forward mindset—You actively incorporate AI-powered development tools (such as Claude Code, Replit, Devin, Cursor, or similar) into your workflow and are enthusiastic about their implications for product development.

• Outstanding communication skills—You articulate and convey your message clearly, adapt your communication style to your audience, and can confidently present your product to both customers and executives.

🏝️ Benefits

• A vibrant, fast-paced work environment

• A Responsible PTO Plan that meets or exceeds state and local medical and family leave regulations

• 11 paid holidays

• Community and social events to foster connection and engagement

• Mental Health Benefits

• Medical, Dental, and Vision insurance

• Company-paid Group Life Insurance, Short- and Long-Term Disability

• Flexible Spending Account & Health Savings Account

• Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice

• Pet Insurance

• 401 (k) with company match available from Day 1 of employment

• 2 Paid Volunteer Time Off Days

• And much more!