Senior Product Manager

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Determine project priorities and focus areas by utilizing user research, support trends, partner input, and business objectives.

• Set goals, non-goals, acceptance criteria, dependencies, scope, and project sequence.

• Collaborate with engineering to assess capacity and feasibility while maintaining a pragmatic roadmap.

• Facilitate communication among product, design, and engineering teams to address product queries during implementation.

• Record decisions and rationale for effective asynchronous collaboration.

• Establish metrics for success, including adoption rates, task completion, failure rates, and support load.

• Implement release tracking, validate the usability of data, and utilize insights to inform subsequent actions.

• Manage the needs and commitments of partners, academic teams, support staff, and leadership.

• Tackle integration, privacy, operational constraints, issues, expectations, and ensure follow-through with partners and customer-facing teams.

• Assist in workflow testing, prioritize defects, and evaluate readiness for release.

• Organize launch communications and ensure accurate customer documentation.

• Analyze usage and feedback post-launch, transforming insights into product enhancements.

⛳️ Requirements

• Proven experience in independently managing software product initiatives from the problem definition stage through launch and subsequent follow-ups.

• Demonstrable examples of product decisions made and their resulting outcomes.

• Sound judgment in prioritization and scope management.

• Experience collaborating closely with designers and engineers on products characterized by complex workflows, multiple user roles, or conflicting stakeholder demands.

• Comfort with data interpretation and decision-making in situations with incomplete information.

• Strong writing skills and the ability to communicate clearly with both technical and non-technical audiences.

• Capability to manage personal workload, identify risks early, and resolve open questions within a distributed team environment.

• A genuine interest in education and the patience to understand the needs of learners, educators, and administrators utilizing software.

• Ability to maintain regular working-hour overlap with the team.

• No specific degree or tool background is mandatory; experience in education/education technology, teaching, institutional clients, learning-platform integrations, or product analytics is advantageous.

🏝️ Benefits

• Fully remote work environment.

• Competitive salary and benefits package.

• Regular working-hour overlap with the team.

• Opportunity to collaborate with authentic, thoughtful, driven, and human colleagues.

• Autonomy to make decisions within an agreed scope of responsibility.