Senior Product Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate directly with the leadership team, including the CEO, to transform strategic vision into products that resonate with customers and Brand Partners.

• Gain a deep understanding of and advocate for the voice of EllieMD’s customers and Brand Partners in all product developments.

• Convert customer, Brand Partner, operational, and stakeholder needs into precise product specifications, user outcomes, and delivered solutions.

• Establish success metrics, prioritize product challenges, and deliver solutions that meet measurable business objectives.

• Manage and steer one or more products from conception through launch and beyond, ensuring accountability for results and ongoing enhancement.

• Collaborate closely with Design, Engineering, Data, Operations, Compliance, Customer Support, and Brand Partner teams to learn swiftly, iterate effectively, and deliver high-quality products.

• Develop and maintain product backlogs that balance immediate wins with long-term strategic initiatives.

• Propel progress against milestones, troubleshoot obstacles, and uphold effective team execution.

• Collect and analyze user research, product insights, customer feedback, Brand Partner contributions, business data, and market analysis to guide product decisions and prioritization.

• Produce organized product documentation, including PRDs, user stories, technical specifications, workflows, launch plans, and criteria for post-launch success.

• Facilitate effective coordination across functions to deliver products that integrate seamlessly into the customer journey.

• Communicate transparently about the products being developed, their significance, progress updates, risks, trade-offs, and key takeaways.

• Assess the trade-offs among customer experience, business impact, technical feasibility, operational preparedness, compliance, scalability, and execution speed.

• Identify gaps and interdependencies across systems and proactively implement solutions that enhance organizational efficiency.

• Lead brainstorming, prioritization, and strategy sessions, simplifying complexity into products that address real challenges.

⛳️ Requirements

• A minimum of 5 years of product management experience, with a proven track record of developing and scaling products from their early stages.

• A Bachelor’s degree is required.

• Capability to work in person with the CEO as needed.

• Strong foundational knowledge in product management, encompassing customer discovery, problem definition, prioritization, requirements writing, roadmap planning, execution management, launch planning, and post-launch iteration.

• Demonstrated ability to turn strategic vision into products that are both usable and beloved by customers.

• A robust history of balancing user experience, business outcomes, technical feasibility, operational complexity, and scalability.

• A data-driven mindset, with experience in analyzing data, defining clear objectives, and motivating teams to deliver products that produce measurable results.

• Experience collaborating closely with cross-functional teams, including Engineering, Design, Data, Operations, Customer Support, Go-to-Market, and executive stakeholders.

• Outstanding written and verbal communication skills, with the ability to distill complex concepts for varied audiences.

• Proven experience in fostering cross-functional collaboration and influencing stakeholders without direct authority.

• Ability to excel in a fast-paced, ambiguous environment while maintaining clarity, organization, and accountability.

🏝️ Benefits

• Contract Role: Initially starting as a 1099 contractor.

• Future Conversion: Anticipated transition to full-time W2 in 2026.

• Compensation: $170,000-$190,000 (commensurate with experience).

• Benefits: Planned upon full-time conversion.