Senior Product Designer – Cash Out

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Master the methodologies and best practices of UX and UI, applying them to enhance digital financial experiences;

• Lead customer discovery sessions, mapping the entire bill payment journey;

• Collaborate across all phases of product development, from research and hypothesis formulation to prototyping and transitioning to Engineering, actively co-creating with the team;

• Develop design solutions that ensure a clear and user-friendly experience for our customers on both Web and Mobile App;

• Implement validation techniques for deliverables through usability testing and proofs of concept;

• Leverage metrics to inform product decisions;

• Guarantee high-quality outcomes by meticulously documenting flows, interface component patterns, and business rules;

• Work in partnership with Product and Engineering teams to deliver the desired features and requirements, effectively managing diverse stakeholder perspectives.

⛳️ Requirements

• Proven experience in the fintech/payments industry, with a solid understanding of digital payment journeys (including Pix flows, boleto settlement, DDA, TED/DOC, and Cash Out);

• Expertise in product design for both Mobile App and Web, with a strong grasp of usability specifics, interface patterns, and navigation for each platform;

• Extensive experience in constructing user journeys, supported by customer research and hypothesis validation;

• Proficiency in scalable design methodologies, such as style guides and Design Systems;

• Practical experience utilizing structured Design Systems to ensure consistency and adherence to company standards, with the insight to propose enhancements alongside the design library team;

• Clear, objective, and assertive communication skills to effectively argue and build consensus with PMs, Engineering, and executive-level stakeholders;

• Experience in rapid prototyping and the development of interactive prototypes;

• Strong attention to intricate business rules during solution design;

• Mastery of UX research techniques and their associated deliverables;

• Experience in conducting benchmarking and market research to inform design decisions;

• Ability to use adoption, usage, and satisfaction metrics as guiding inputs for product solutions;

• Familiarity with product management processes.

🏝️ Benefits

• Health & well-being: we offer medical and dental plans with no co-pay, life insurance, assistance for medication purchases, and support for physical activities. Additionally, we partner with Neon to promote the team's financial health and Zenklub for mental and physical wellness (providing 4 free monthly sessions with a therapist or nutritionist). Quick massages are also available at our headquarters.

• Food & family: our food benefit is flexible through a Visa credit card, allowing individuals to use the balance as they prefer. Free food is available at headquarters, and we provide daycare assistance, a parental support program, and extended maternity and paternity leave for families.

• Education & growth: in addition to a challenging environment with numerous development opportunities, we offer an in-company training platform and educational assistance that covers 70% of undergraduate and language tuition, as well as the purchase of courses and books, ensuring our team continues to learn.

• Remote work support: we provide a Home Office allowance, work equipment, a furniture allowance, and a partnership with WOBA, allowing employees to access coworking spaces across Brazil when desired. Explore our headquarters in Joinville/SC through this virtual tour!

• Extras, because the Dream Team deserves it: we celebrate a Day Off in your birthday month, offer a Happy Hour allowance, referral bonuses for new hires, an annual performance-based bonus, a Stock Options plan, and maintain a relaxed environment with no dress code.