Senior Product Designer – Benefits Servicing

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement comprehensive user experiences for Humana’s medical benefits products and services.

• Partner with product, engineering, marketing, analytics, and research teams to uncover opportunities and create innovative solutions.

• Leverage user research, usability testing, analytics, and member insights to guide design decisions.

• Craft user flows, wireframes, prototypes, and high-fidelity designs.

• Champion accessibility, inclusivity, and design best practices.

• Deliver design recommendations to stakeholders, integrating feedback and fostering alignment across teams.

⛳️ Requirements

• Bachelor’s degree in Human-Computer Interaction or a related discipline, or equivalent practical experience.

• Over 5 years of experience in product design, with a portfolio showcasing significant digital product achievements.

• Experience in designing intricate user experiences and comprehensive customer journeys, ideally within healthcare, insurance, or similarly regulated sectors.

• Strong proficiency in user-centered design, interaction design, information architecture, and visual design.

• Familiarity with contemporary design and prototyping tools, such as Figma.

• Comprehensive understanding of user research methodologies.

• Proven ability to collaborate effectively with cross-functional teams, including product management, engineering, research, and business stakeholders.

• Excellent communication, presentation, storytelling, and stakeholder management capabilities.

• Track record of utilizing design to enhance business and customer outcomes.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401(k) retirement savings plan.

• Paid time off, including company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.