Senior Product Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the user experience for our digital product, which includes creating process artifacts like User Journeys, Interaction patterns, task-flows, sketches, wireframes, and Visual Design.

• Take charge of transforming ambiguous or qualitative customer feedback into actionable design hypotheses and workflow enhancements.

• Actively identify friction points in the product experience; highlight design issues before they are formally assigned to you.

• Utilize AI-driven prototyping tools (such as Claude, Replit, Figma Make, and similar) to swiftly create interactive prototypes for rapid feedback loops with stakeholders and customers.

• Convert AI-assisted prototypes into high-fidelity, developer-ready designs in Figma, ensuring that engineers can adopt and implement designs with minimal confusion.

• Pose the right questions to stakeholders and customers from the outset—uncover the design inputs that matter and eliminate distractions to effectively prioritize.

• Collaborate with Product Management and UX Research to pinpoint friction points in the mortgage lender workflow and facilitate design reviews in those areas.

• Seek opportunities to address problems in unique and innovative ways while helping to maintain visual and brand consistency across all products and platforms.

• Develop functional prototypes to validate and test your designs.

⛳️ Requirements

• 3–5 years of product design experience, with a portfolio demonstrating genuine ownership—not merely the execution of someone else's vision.

• Proficiency in Figma is essential—candidates lacking strong Figma experience will not be considered; must be capable of producing polished, component-consistent, developer-handoff-ready designs.

• Practical experience using AI tools (e.g., Claude, Figma Make, Replit, or similar) for rapid prototyping; comfortable transitioning quickly from concept to testable artifact.

• A self-motivated mindset: you identify issues independently, develop a perspective, and pursue solutions actively.

• Proven ability to independently interpret ambiguous customer or stakeholder feedback and convert it into structured, actionable UX improvements.

• A genuine curiosity about the product and its users—you ask questions that others might overlook and seek deeper answers rather than settling for superficial responses.

• Strong communication skills—the ability to confidently present design decisions, ask insightful questions during stakeholder reviews, and foster alignment without being overly directive.

• A solid foundation in UX design and design thinking principles; capable of managing your own workflow and deadlines with a focus on quality and timely delivery.

• A portfolio that exemplifies real problem-solving—not just aesthetic polish—across digital product experiences.

• Familiarity with mortgage lending workflows, underwriting processes, or fintech products is advantageous, but a strong desire to learn the domain is paramount.

• Comfort with JIRA and Agile environments.

🏝️ Benefits

• Flexible work arrangements.

• Professional development opportunities.