Senior Producer, Merchandise

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee kits, mailers, gifting initiatives, product launches, and unboxing experiences from initial brief to final execution.

• Convert creative ideas into comprehensive production plans, including timelines, budgets, and critical paths.

• Manage sourcing, fabrication, sampling/proofs, quality assurance, packing, and fulfillment processes.

• Handle multiple simultaneous programs and proactively address risks before they impact client relationships.

• Source, brief, and negotiate with fabricators, printers, fulfillment services, and logistics providers.

• Develop and sustain a dependable network of production and fulfillment partners.

• Act as the primary point of contact and trusted advisor for clients.

• Conduct status meetings, present creative concepts, and facilitate approvals and decision-making.

• Oversee project scope, timelines, budgets, and opportunities for account growth.

• Manage project budgets through to final reconciliation while monitoring profitability.

• Contribute to proposals, pitches, and new business initiatives.

• Establish and enhance standard operating procedures (SOPs), templates, and workflows for customized and scaled programs.

• Mentor coordinators and junior producers as needed.

• Stay updated on trends in packaging, materials, experiential marketing, and merchandise production.

⛳️ Requirements

• A minimum of 5 years of experience in experiential production, merchandising, kits production, or a related field.

• Demonstrated ability to independently manage complex physical production programs from brief to execution.

• Extensive experience with kits, mailers, gifting programs, influencer send-outs, fulfillment, packaging, shipping, or other logistics-intensive operations.

• In-depth knowledge of sourcing, fabrication, printing, packaging, assembly, warehousing, fulfillment, and logistics.

• Proven experience in vendor management and negotiating costs, timelines, scopes, and production specifications.

• Exceptional budgeting and estimating skills, covering project-level economics and overall profitability.

• Experience in creating or refining production systems, SOPs, workflows, and operational processes.

• A robust network of production, fabrication, sourcing, fulfillment, and logistics partners is highly advantageous.

• Capability to manage multiple intricate projects with competing deadlines.

• Ability to collaborate closely with creative teams and translate ambitious concepts into actionable plans.

• Highly organized, resourceful, solution-focused, and able to remain composed under pressure.

• Excellent communication skills with the ability to navigate internal teams and senior-level clients effectively.

• Comfortable working within a fast-paced, entrepreneurial agency setting where priorities may change rapidly.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• A vibrant and inclusive company culture.