Senior Platform Engineer

This is a fully remote position, open to applicants in Alaska, +21 more states.

📋 Description

• Design, implement, manage, and enhance enterprise infrastructure across on-premises, cloud, and hybrid settings.

• Provide support for Windows Server, Active Directory, Entra ID, Microsoft 365, Azure core services, virtualization, storage, networking, and associated platform services.

• Identify complex infrastructure challenges and devise effective solutions.

• Troubleshoot and resolve platform issues related to servers, identity platforms, Microsoft 365, Azure, virtualization, storage, networking, and related systems.

• Maintain comprehensive documentation and change logs for support, implementation, troubleshooting, and configuration activities.

• Engineer and support Microsoft 365 services, including SharePoint, Teams, Exchange Online, OneDrive, workflows, permissions, and integrations.

• Design and uphold enterprise infrastructure encompassing Windows servers, virtual machines, cloud resources, storage, directories, and platform services.

• Engineer and support identity and access management services, including Active Directory, Entra ID, group policy, authentication, and conditional access dependencies.

• Develop platform standards, baselines, and procedures.

• Implement automation and standardized practices to decrease manual efforts and enhance scalability.

• Monitor platform health and service performance utilizing logs, alerts, backup results, telemetry, and system data.

• Coordinate service recovery and vendor escalations for infrastructure failures.

• Optimize performance, capacity, lifecycle planning, and virtualization resources.

• Collaborate with system owners, application owners, business areas, vendors, and technical teams on maintenance, troubleshooting, projects, and planned changes.

• Lead or contribute to infrastructure projects and platform enhancements involving on-premises systems, Azure, Microsoft 365, Entra ID, networking, storage, virtualization, backup, disaster recovery, security controls, monitoring, and emerging technologies.

• Perform additional tasks as required.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

• Six (6) years of progressive experience in system administration or platform engineering, including highly virtualized environments and Microsoft cloud services.

• Capability to define infrastructure issues, analyze system data, and make informed conclusions based on logs, monitoring tools, and documented evidence.

• Proficiency in interpreting technical documentation, implementation guides, diagrams, and operational procedures.

• Strong working knowledge of Windows Server, directory services, group policy, permissions, authentication, and system configuration.

• Experience in designing, implementing, and supporting Microsoft Azure, Entra ID, Microsoft 365, and related identity, compute, storage, and networking services.

• Familiarity with hybrid infrastructure, encompassing on-premises systems, cloud services, identity platforms, and network connectivity.

• Knowledge of backup, restoration, disaster recovery, and business continuity practices.

• Understanding of IP networking concepts, including firewalls, routers, switches, VPNs, ACLs, DNS, DHCP, routing, VLANs, and troubleshooting.

• Ability to assess trade-offs between reliability, performance, security, scalability, and cost using engineering judgment and system data.

• Strong communication skills with internal customers, technical teams, vendors, and business stakeholders.

• Must comply with all aspects of the Bank Secrecy Act (BSA).

• May occasionally lift or move up to 65 pounds.

• May require occasional irregular hours, weekend support, and travel between office locations.

🏝️ Benefits

• Medical, dental, and vision coverage for employees and their dependents.

• Life insurance.

• Flexible spending accounts.

• Pet insurance.

• Team Member Assistance Program (EAP).

• Corporate Care Solutions (Backup Child and Adult Care Services).

• Generous paid time off.

• Paid sick days.

• Paid holidays.

• 16 hours of paid time to engage in the community volunteer program.

• Enhanced paid military leave.

• Paid maternity/paternity leave.

• Generous 401k Plan.

• Job Shadowing and Personal Development Plans.

• 100% tuition coverage for an online Bachelor’s or Master’s Degree for eligible full-time employees.

• Remote work arrangement.