Senior Patient Accounting Specialist

📋 Description

• Serve as the primary point of contact and support for members of the Patient Accounting team, patients, clients, providers, payers, and other departments.

• Identify and communicate any payment issues and discrepancies.

• Provide training and support to both new and existing team members.

• Assist leadership in executing special projects.

• Analyze account data to effectively resolve claims and payment issues.

• Process payments and adjustments in accordance with established policies.

• Maintain accurate and professional documentation of all communications.

• Review account details to ensure accuracy.

• Interpret explanations of benefits (EOBs) to address payment discrepancies.

⛳️ Requirements

• Over 1 year of experience in claims, billing, or collections.

• More than 2 years of experience in a business office environment.

• An Associate's degree in a relevant field.

• Proficient in Microsoft Word, Outlook, and Excel.

• Strong skills in problem-solving, analysis, and training.

• Experience in a hospital or medical office setting is preferred.

• Familiarity with claim resolution and payer regulations is preferred.

• Excellent interpersonal, organizational, and communication abilities.

🏝️ Benefits

• Opportunities for professional growth.

• Comprehensive benefits package.

• Flexible work schedule.