Senior Partner Success Manager

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Take charge of the success of advanced transportation systems across a range of partners, serving as the main point of contact for executive city and agency leaders while operating with significant autonomy.

• Function as a trusted advisor and consultant to partners, converting their ideas and community needs into revenue-generating opportunities while making decisions that enhance service outcomes.

• Develop strong, long-lasting relationships with partners by identifying challenges, providing solutions, and proactively spotting opportunities for service expansion and revenue growth.

• Direct the analysis of daily, weekly, and long-term service performance data, transforming complex datasets into clear strategic insights that enhance quality, efficiency, and growth.

• Independently manage multi-year and intricate contract renewals and service expansions, conducting high-stakes negotiations with senior stakeholders to boost year-on-year revenue.

• Advocate for new products and capabilities within the organization, supporting partners to broaden the size and scope of their services.

⛳️ Requirements

• Over 7 years of relevant experience in a client-facing role, with a demonstrated ability to independently manage relationships with senior stakeholders in consulting, customer success, or a high-growth company.

• Strong quantitative skills and data literacy; you not only draw insights from complex data sets but also leverage them to guide strategic decisions and influence both partners and internal teams.

• A relationship-oriented entrepreneur who brings clarity and confidence to highly complex, politically sensitive situations, transforming them into opportunities to build deeper trust.

• A dependable, self-motivated individual who not only excels in fast-paced settings but also contributes to shaping processes within them.

• An empathetic collaborator who takes pride in uplifting those around them, viewing success as a collective achievement.

🏝️ Benefits

• The final salary will be determined based on the candidate’s experience, knowledge, and skills. The salary indicated does not include equity or variable compensation, where applicable.

• We are proud to provide a generous and comprehensive benefits package, which includes free medical plans and 401K matching.