Senior Occupancy Planning Analyst

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Facilitate the onboarding process for new members of the Occupancy Planning team and maintain onboarding resources.

• Act as a Subject Matter Expert (SME) for Space Sharing processes, encompassing training, reporting, client communication, and remediation protocols.

• Coordinate workplace initiatives and operational tasks across different regions.

• Maintain and enhance tools and templates for occupancy planning on a continuous basis.

• Collaborate with cross-functional teams to aid in the development of new tools, templates, and improvements to processes.

• Establish and uphold systems for document retention and team management protocols.

• Assist in monthly and quarterly reporting activities.

• Serve as a representative for Occupancy Planning regarding workplace systems and associated operational processes.

• Address miscellaneous operational and client requests as required.

• Ensure consistency in the occupancy planning process and compliance with account deliverables.

• Act as a resource regarding the impact of client design guidelines on OP.

• Aid in the development request processes and coordination related to workplace systems and reporting.

• Participate in annual updates of the Occupancy Planning Playbook to ensure current processes and standards are accurately documented.

• Organize and lead training sessions and meetings for teams across regions.

• Maintain communication resources and team distribution lists.

• Act as a liaison between Lines of Business (LOB) client contacts and occupancy planning stakeholders.

• Coordinate and facilitate regular stakeholder forums and other communications.

• Update and maintain guidance documentation and communication resources for stakeholders.

• Respond promptly to client inquiries and operational requests with a solution-focused approach.

• Build strong working relationships with clients, partners, and internal teams through proactive communication and reliable follow-through.

• Assist in the development and coordination of monthly and quarterly deliverables for clients.

• Help with reporting, data validation, and the creation of presentation materials.

• Ensure accuracy and consistency in occupancy planning documentation and reporting outputs.

⛳️ Requirements

• A Bachelor's degree is required.

• 5 to 10 years of relevant experience in occupancy planning, workplace operations, facilities management, move management, project coordination, or related fields.

• A strong understanding of best practices in occupancy planning and workplace operations.

• Familiarity with design, project management, facilities management, or architectural concepts.

• Experience in supporting client-facing operations within corporate real estate or workplace settings is preferred.

• High proficiency in Microsoft Excel, including complex formulas, pivot tables, advanced functions, and reporting capabilities.

• Proficiency in Microsoft PowerPoint, SharePoint, Visio, and Word.

• Experience with space management systems, such as FMS.

• Excellent written and verbal communication skills.

• Strong organizational, problem-solving, and customer service abilities.

• Capability to work both independently and collaboratively as part of a team.

• Self-motivated, reliable, and detail-oriented with the capacity to manage multiple priorities and deadlines.

🏝️ Benefits

• 401(k) plan with matching contributions from the company.

• Comprehensive Medical, Dental, and Vision Care.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.

• Early access to earned wages through Daily Pay.