Senior Network Engineer – Messaging

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Report to the Agile Master of the Messaging Value Stream.

• Provide second-line support for SMS, MMS, and SMS Firewall services.

• Evaluate internal and external operational processes to enhance repair efficiency.

• Identify opportunities for improvement and track the execution of enhancement actions.

• Be prepared to lead the repair team squad by managing, guiding, and coordinating team activities when necessary.

• Monitor network and service availability and quality, executing both proactive and reactive maintenance actions.

• Collaborate closely with the Customer Care team to identify and resolve issues reported by customers.

• Conduct incident management activities along with planned tasks.

• Work in cooperation with vendors, oversee their performance, and ensure effective service delivery.

• Engage in the implementation of new services and network rollout projects in partnership with engineering teams.

• Participate in guard duty services.

⛳️ Requirements

• Over 5 years of experience in telecommunications, particularly in Messaging, Signaling, or Roaming domains.

• Knowledge of Telecom technologies and ITU/ETSI standards.

• Proficient understanding of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios.

• Solid operational knowledge of Linux.

• Upper-intermediate proficiency in English.

• Bachelor's or Master's degree in Electronics, Telecommunications, IT, or ICT.

• Experience with HTTPS (APIs), MMS, Kibana, or Openmind software.

• Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS, etc.).

• Knowledge of Docker.

• Experience with IT tools and scripting languages, such as Splunk or Python.

🏝️ Benefits

• Health insurance.

• Professional development opportunities.