Senior Marketing Tech, CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Act as the main SFMC Administrator for all business units.

• Handle user accounts, permissions based on roles, and security configurations.

• Manage configurations across multiple Business Units and ensure the overall health of the platform.

• Create, develop, and enhance intricate Journey Builder flows, Automation Studio workflows, and triggered sends.

• Take charge of troubleshooting data integrations between SFMC, Salesforce CRM, and upstream data systems utilizing REST/SOAP APIs.

• Supervise the SFMC data model, which includes Data Extensions, SQL query activities, and relationships within Contact Builder.

• Maintain strict data hygiene, suppression governance, and precise targeting for all global communications.

• Direct the Content Builder strategy, offering advanced support for AMPscript-driven personalization and dynamic email design systems.

• Guide junior administrators and share best practices for platform usage.

• Collaborate with leadership to assess new capabilities and create Proof of Concepts.

⛳️ Requirements

• 10–15 years of experience in Marketing Automation/Operations.

• A minimum of 5 years specifically in administering Salesforce Marketing Cloud at an enterprise level.

• Professional-level proficiency in English is essential for global collaboration and technical documentation.

🏝️ Benefits

• Employees have the option to work remotely.