Senior Marketing Strategy Consultant

📋 Description

• Lead the discovery of value and mapping of KPIs: Engage in comprehensive sessions with executive stakeholders to uncover fundamental business challenges and create Value Realization Frameworks that link Airship solutions directly to quantifiable economic results.

• Design multi-channel customer journeys: Develop intricate engagement strategies across various platforms including email, mobile, SMS, digital wallets, and more for global enterprise clients.

• Take ownership of the ROI story: Collaborate with Account Teams to conduct executive business reviews that surpass usage metrics to showcase clear financial impacts and strategic returns.

• Promote retention and growth: Discover opportunities for service and feature enhancements by becoming a vital part of each customer's business strategy, contributing to high net retention rates.

• Conduct strategic workshops: Create and facilitate expert-led sessions that assist customers in defining their North Star metrics and enhancing digital marketing results.

• Establish scalable frameworks: Design standardized playbooks and AI-driven tools that improve consulting quality across the global organization.

• Mentor the EMEA team: Provide coaching and guidance to regional consultants on managing complex enterprise engagements and presenting performance-driven narratives.

• Advocate for AI-enhanced efficiency: Utilize AI tools for research, content creation, and performance evaluation to offer quicker, higher-quality strategic advice.

⛳️ Requirements

• A minimum of 8 years of experience in consulting, digital agency, or client-side marketing leadership roles (e.g., CRM Director, CX Lead, Head of Lifecycle Marketing).

• Extensive experience in crafting complex, multi-channel customer engagement strategies across three or more channels (email, mobile, SMS, web, digital wallets).

• Demonstrated ability to cultivate trusted relationships with C-suite and senior marketing executives in enterprise settings.

• Strong skills in data-driven storytelling, with the capacity to translate technical concepts into clear business value.

• Experience in designing and leading strategic workshops for enterprise stakeholders.

• Proficiency in English is required.

• Experience with AI tools in personal or professional settings, or a strong willingness to learn.

🏝️ Benefits

• Medical insurance options available for you and your dependents.

• Flexible time off, paid holidays, paid parental leave, and paid volunteer time off.

• Support for your overall wellbeing through employer-subsidized mental health and wellness programs.

• A digital-first work environment with a monthly stipend to facilitate remote work.

• Mentorship and growth opportunities to enhance skills and accelerate professional development.

• And more!