Senior Manager, Web Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the transformation of the website using AI technologies.

• Take ownership of the web platform.

• Enhance predictability in delivery.

• Create improved digital experiences.

• Expand self-service web operations.

• Lead and develop the web team.

⛳️ Requirements

• You possess a robust perspective on how AI will influence web strategy, operations, and digital user experiences, and you can translate that perspective into actionable systems, workflows, experiments, and measurable advancements.

• You demonstrate strong technical judgement and can gain the confidence of seasoned engineers while effectively communicating with marketing and executive stakeholders.

• You have a track record of leading web engineering teams and creating reliable, scalable, high-performance web platforms with a strong operational discipline and delivery predictability.

• You are knowledgeable about modern frontend engineering, CMS-driven websites, analytics, integrations, performance, security, launch operations, and AI-enhanced digital experiences.

• You can convert vague business requirements into precise technical plans, priorities, timelines, trade-offs, and decisions.

• You maintain a strong operational focus and enhance delivery through improved systems rather than relying on last-minute efforts.

• You value team development and know how to mentor engineers through accountability, support, and meaningful ownership.

• You concentrate on measurable impacts across reliability, content velocity, self-service adoption, discoverability, funnel performance, AI-driven efficiency, and user engagement.

• Familiarity with tools such as Next.js, React, TypeScript, Tailwind, Storyblok, Vercel, Algolia, RudderStack, BigQuery, AirOps, and similar technologies.

• Experience utilizing AI to enhance engineering workflows, quality assurance, documentation, planning, analytics, experimentation, or operational reporting.

• Proven experience in creating self-service systems that empower marketing, content, events, and regional teams to operate more efficiently without sacrificing quality.

• Background in developing AI-enabled web experiences, agent-ready content systems, personalized interactions, chat functionalities, or websites optimized for large language models.

🏝️ Benefits

• 100% Remote, with a Global Culture

• Scaling Organization – Engage in meaningful work within a high-growth, continuously evolving environment.

• Transparent Communication – Anticipate open decision-making processes and regular updates across the company.

• Innovation-Driven – Enjoy autonomy and support to deliver quality work and explore new ideas.

• Open Source Roots – Our operations are grounded in community-driven values that influence our workplace culture.

• Empowered Teams – We foster a high-trust, low-ego culture that prioritizes outcomes over appearances.

• Career Growth Pathways – Clearly defined opportunities for career advancement and development.

• Approachable Leadership – Our executives are transparent, engaged, visible, and relatable.

• Passionate People – Become part of a team of intelligent, supportive individuals who are deeply committed to their work.

• In-Person Onboarding – We aim for you to thrive from day one, alongside fellow new 'Grafanistas', to learn about our operations and culture.

• Balance is Key – We offer a global annual leave policy of 30 days per year, with 3 days designated for Grafana Shutdown Days to ensure the team can truly disconnect.