Senior Manager – Training & Transitions

This is a fully remote position, open to applicants in New York.

📋 Description

• Design, maintain, and facilitate training programs for all hotel departments.

• Collaborate in managing the people-related aspects of hotel openings, rebrands, and operational transitions.

• Create transition playbooks and act as the on-site training leader during operational shifts.

• Work alongside GMs and department leaders to pinpoint skill deficiencies and assess training effectiveness.

• Certify and nurture property-level trainers at each hotel, focusing on facilitation skills and coaching methodologies.

⛳️ Requirements

• Over 5 years of experience in training, talent development, or organizational effectiveness.

• Proven track record in designing and delivering training programs across multiple properties or sites.

• Ability and willingness to travel up to 50% of the time to various U.S. hotel locations.

• Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field is preferred.

• Knowledge of Learning Management Systems (LMS) and e-learning authoring tools is preferred.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional growth and development.

• Employee discounts on hotel stays and services.

• Supportive and dynamic work environment.